Question

[ IFS CRM/SRM PANEL ] - Wrong error message to update

  • 16 April 2021
  • 3 replies
  • 120 views
Eric FOULART
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Hi, 

If  i use IFS CRM PANEL to add a new contact without a customer/prospect/lead selected, i have an error message : Field [SUPPLIER ID] is mandatory for supplier info address and requires a value.

The message is correct if i add a new contact without a supplier selected.

This error message has been identified to an important french customer using the CRM and it has been reproduced in our pre-sales environment

Look at the screenshot below :

 

Thanks

Eric FOULART - What's else ?
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3 replies

Susith Setunga
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Hi @Eric FOULART 

 

Have you crated any Support ticket for this issue? I believe this could be reported to R&D if so

 

Regards

Susith

Annjse
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Userlevel 4
Badge +9

Hi @Eric FOULART 

Please log a case for this issue. I have recreated it and it is a bug which we will try to fix. Seems that we are using the same error message as in SRM-panel but it should of course say Customer or Lead instead when it is shown in the CRM-panel. 

Regards,

Anna

Eric FOULART
Rank
Userlevel 5
Badge +7

Hi all

Thank for your feedback, a case will be created now for our customer ASSYSTEM.

Thank a lot.

Eric FOULART - What's else ?
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