Question

How to use fixed freight charge

  • 25 February 2021
  • 4 replies
  • 197 views
C
Rank
Badge +5

Hi,

I have set as follows, but the fixed freight charge amount is not shown
in the invoice.  Could you tell me how this can be resolved please?

Thank you very much!

Kind regards,

Kokubo

 

 

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4 replies

S
Rank
Userlevel 5
Badge +8

Hi, please make sure that “Shipment Freight Charges Invoiced” tick box in Shipment window is selected. It indicates that the invoice lines are created for the shipment freight charge lines. The shipment freight charges can be invoiced via the Create Shipment Invoices window.
 

 

C
Rank
Badge +5

Hi,

Thanks a lot for your quick help!  Appreciate it very much!

I can check the “Apply Fixed Delivery Freight” check box, but not “Shipment Freight Charged Invoiced”.

Could you tell me where can I enable this check box please?

 

Thanks again!

 

Kind regards,

 

Kokubo

 

Susith Setunga
Rank
Userlevel 7
Badge +14

Hi @CheHiroyK 

 

This is due to the site setting ‘Use freight charges at shipment’. You must enable this before any Preliminary state shipment are available.

 

C
Rank
Badge +5

Hi,

Thank you very much for your quick reply!

I think we have checked this.  Do you have an additional idea please?

Thanks again!

 

Kind regards,

 

Kokubo

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