One of our users mistakenly raised a CO with a lot of lines to the wrong customer, invoiced and closed it. Now we’ll have to raise an RMA and approve for credit. That can be done. However is there an easy way in IFS, maybe at RMA level to ‘transfer’ the parts to the new customer rather than returning parts to the inventory and reserving them again for the new CO with new customer info?
Question might sound stupid, but noticed that this has happened quite a few times in our warehouse so thought of looking at ‘easy ways’ to assist our colleagues when they repeat this mistake. :)
Best answer by Susith Setunga
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