Question

Delay of EDI Send Invoice

  • 11 February 2021
  • 0 replies
  • 102 views

Userlevel 3
Badge +6

Hi

Has anyone encountered the issue with sending Customer Order EDI Invoices too soon? 

In a small number of cases, the Customer will reject the invoice because the goods are still ‘in transit’. 

We are not using Delivery Confirmation in these cases.

So we want to delay the sending of the invoice by say 5 days.  We cannot use the ‘Invoice Date Offset’ setting that will delay Print/Send because we want to account for the revenue with a real invoice. 

We also have considered ‘Interim Posting of Outstanding Sales’ but this only accrues for the revenue - we want the invoice on the Sales Ledger. 

In summary, we want the Invoice in the ‘PostedAuth’ status but the Sending Delayed. Perhaps there is a way in connectivity or something? 


This topic has been closed for comments