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Can't Close Business Opportunity Lines

  • 16 July 2021
  • 1 reply
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Userlevel 5
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We are using IFS 10. 

For new part business we create a Business Opportunity.  From the Opportunity Line, we create an Estimate.  When the Estimate is complete, we transfer the information back to the Opportunity, confirm the opportunity and create a Sales Quotation.

We use a similar process for existing parts, but skip the Estimate.

When we determine the Sales Quotation is won/lost, we close the Sales Quotation and indicate the won/loss status.  For existing parts, this rolls back to the Business Opportunity line and sets the line to won/loss.  However, this doesn’t happen for new parts.  These stay In Process and there does not seem to be a way to get them finalized.

Is there a way to finalize the status on Business Opportunity lines for new part?

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Best answer by AsankaGaru 19 July 2021, 11:55

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Userlevel 6
Badge +11

Hi,

You will see the same issue for an existing sales part, if you used an estimate.

RnD has already corrected this issue, so I assume you are in a UPD earlier than APP10 UPD7.

Bug ID you need is 150365. (They have corrected the cause, which was not passing the BO details to SQ, when there is an estimate)