Question

Freight Info From Customer Order to Shipment

  • 19 November 2019
  • 5 replies
  • 929 views

Userlevel 5
Badge +14

We are using the Freight Interface in Apps 10 with IFS/Shipment.  What we’ve noticed is that the Freight Info on the Customer Order does not match the Freight Info on the Shipment.  When the Shipment is created the Freight Info is defaulting on what is on the customer.  Has anyone figured out a way to keep these in sync? 


5 replies

Badge +2

When you say “Freight Info” do you mean the Address information, shipment type, ship via, delivery terms...etc. If so, we did two programs. 

  1. We created a program that creates the shipment using the Customer Order info so the shipment info is in sync with the Customer Order info. Then we can connect available Customer Order Lines to the shipment. 
  2. We also created a program that allows the user to designate a copy from and a copy to for the same type of information. So we can copy the Ship Via, address, etc.from a customer order line to a shipment, from a shipment to a customer order header. 99% of the copy is from CO header to the shipment.
Userlevel 3
Badge +9

Good Afternoon.  We noticed the same issue when the automated Reservation job was occurring.  We reported to IFS and they put a fix in our Apps 10.  Are you utilizing the automated reservation option or are you manually reserving inventory?

Also, when are you creating the Shipment?  At Pick List creation or time of order Release?

This may have an affect on what is pushing to the Shipment module.

Userlevel 5
Badge +14

Good Afternoon.  We noticed the same issue when the automated Reservation job was occurring.  We reported to IFS and they put a fix in our Apps 10.  Are you utilizing the automated reservation option or are you manually reserving inventory?

Also, when are you creating the Shipment?  At Pick List creation or time of order Release?

This may have an affect on what is pushing to the Shipment module.


We are using manual shipments since a lot of our orders are from incoming customer schedules.  I find automated shipments to restrictive in IFS when using customer schedules.  IFS ended up building us a MOD that did what we needed to do.

 

I do have another question though.  Has anyone successfully mapped third party billing information from IFS to FedEx?  Unlike UPS, FedEx only requires the 3rd party account number and not all the information, but that account mapped is already mapped to ST_FEDEX_ACCOUNT and I need to map TP_ACCOUNT.  Seems like when you map the two fields to that same FedEx field, I don’t get the correct results.

Userlevel 2
Badge +4

When you say “Freight Info” do you mean the Address information, shipment type, ship via, delivery terms...etc. If so, we did two programs. 

  1. We created a program that creates the shipment using the Customer Order info so the shipment info is in sync with the Customer Order info. Then we can connect available Customer Order Lines to the shipment. 
  2. We also created a program that allows the user to designate a copy from and a copy to for the same type of information. So we can copy the Ship Via, address, etc.from a customer order line to a shipment, from a shipment to a customer order header. 99% of the copy is from CO header to the shipment.

chfschradj: I´m intrested in how you made the program for changes  of Ship Via, adress etc. We have orders with many lines and create shipment at release of Customer order. Then we have situations where we have to change one of the order lines to a diffrent adress or diffrent ship via. In reality this means the the shipment lines have to be reassigned manually. It would be nice to have a program that reassinged automatically.

Badge +3

Bumping an old thread but another connected problem.  For those using freight interface, how do you handle shipments where you do not want to charge either the customer on the order or the customer’s freight account for shipments?  In other words, our company is shipping the product to the  customer for free.  Our company is using our own freight account.  We keep experiencing IFS adding the charge to the customer order under the charges tab.  We don’t want any charge for freight to the customer.  Thank you!

 

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