Some users are receiving an error message “The File Type is not available” when trying to use a certain file type in External File Assistant. I have confirmed that changing to a different permission set resolves this issue, but I have not been able to pinpoint what needs to be granted in the orignial permission set.How can I determine what projection or other grant needs to be added to the permission set to resolve the issue? I have tried using the debugger but the projection listed (ExternalFileAssistantHandling) is not the issue. 11:36:49 INFO - REQUEST method "GET"11:36:49 INFO - REQUEST uri "https://abc.def.com:12345/main/ifsapplications/projection/v1/ExternalFileAssistantHandling.svc/GetDefaultFileTypeInfo(Company='DHP',FileType='ExtPosPayCheck',ProcessOption=IfsApp.ExternalFileAssistantHandling.ProcessOptionsEnum'Online')?odata-debug=json"11:36:49 INFO - REQUEST protocol "HTTP/1.1"11:36:49 INFO - REQUEST headers {"Host":"abc.def.com:12345","sec-ch-ua":"\"Not_A Brand\";v=\"8\",
When I download a PDF invoice, the file name is a concatenation of our Document Title + Repository File Name.How can we change this so that the downloaded PDF does NOT include the repository file name? This is a file that can be manually sent to our customers, and the file name is confusing - it makes it look like the invoice number is the document number.
Our GL Balance Analysis page does not match GL Voucher Rows Analysis.We have identified a handful of voucher rows that are not included in the GL Balance Analysis total.What might be causing this? I see that these 2 pages use different information sources, but we do not know how to reconcile this.Is this a bug that requires a support case? We are on APPS10 UPD14.
How can we hide the Supplier Document Tax Information tab on the supplier page in Aurena using Permission Sets?This can be done in IEE using presentation objects, but how can we do this in Aurena?Many of our users will need access to some supplier information, but most should not have access to tax ID numbers. This is a security issue because if the supplier is an individual, the tax id may be their social security number. Related thread: Mask or Encrypt confidential information | IFS Community
I created a custom external file type, but I am having trouble Creating Details from a View Definition.I am able to use other qfact views, so I’m not sure why I am getting an error when I try to use this one.I did already add this information source to the permission set that I’m using: Can someone tell me what is causing this error, or how I can research this further?
We are receiving an error when trying to set voided checks back to Printed Status.This same error occurs both from Supplier Check and from Issued Checks.When the Voucher Information page first opens, the Accounting Period and Voucher Type do not populate, and the error message displays.I am able to get around this error by changing the Voucher Date. Once I manually change it, the Accounting Period and Voucher Type both populate, and the error goes away - this is how I know there is no issue with our Accounting Period/Voucher Type/User Group setup.Any ideas what is causing this error? It seems the Voucher Date is not being read until I manually update it. After I manually change the voucher date, the error goes away and the Accounting Period and Voucher type auto-populate:
We have a handful of BR reports scheduled to run each night through the BR Execution Server.The reports often get stuck in “Rendering in Progress” status.When this happens, we restart the BR software and it begins working again temporarily, but will error again after several days.We are using IFSAPPS10 UPD8. Has anyone else experienced this? How can we get our scheduled BR reports to run daily without regular errors? Below is a screenshot from the Execution Server Admin Console showing several reports in Rendering in Progress status that started at midnight, and a screenshot of the error log detail for one report. Thanks,Haley
I am looking for help troubleshooting an External File Type/Template that I built.I created this External File Type & Template because the ExtMixedPayment file type did not have the fields I needed. When this file is imported to IFS, I would like it to create a Mixed Payment AND create transaction lines on the Mixed Payment.However, when I import the file today I get a “Transfer Skipped” message, meaning no Mixed Payment was created. Any ideas what needs to be changed so that this file triggers a Mixed Payment (with transaction lines) to be created? External File Type:External File Type External File Type Parameters External File Template DetailExternal File Template Input SettingsExternal File Template Control (skips file header)Test file (CSV)
We have several quick information sources that were built for BR reports.Frequently, the Grant Status for these presentation objects will change from “Granted” status to “Partially Granted”, even when no changes have been made to the quick info source. This seems to happen overnight.Could someone tell us what is causing the grant status to change, or provide troubleshooting ideas?We frequently have to re-grant permissions to these quick info sources. This is in our test enviromnet (we have not gone live yet) and very few people have access or knowledge of how to edit permissions. Thank you!
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