Topics started by Nethmini Kosvinna

9 Topics

Nethmini Kosvinna
Superhero (Employee)
Nethmini KosvinnaSuperhero (Employee)
asked in Document Management (DocMan)

Error: The Obj Connect LU Transform does not exist, when trying to attach a Media

Hi ,When an Object Connection Transformation is defined for service: DocRefenceObject , service MediaLibrary is also affected. Is there any reason for this behavior? Can this be a bug?Please refer the document for the steps followed.Thanks,Nethmini

6
Mayura Wasantha
Hero (Employee)
1 month ago
Nethmini Kosvinna
Superhero (Employee)
Nethmini KosvinnaSuperhero (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Is it possible to book a human resource (a technician) without creation of a work order ?

Hi,Is it possible, either in IFS or PSO, to book a human resource (a technician) without the creation of a work order? (Similarly to the creation of an outlook meeting)For example : book a technician for 3 hours on a Tuesday morning without a work order or any detail of the work to do and later on add the work order once we have the information. Thanks ,Nethmini

3
D
Sidekick (Employee)
1 year ago
Nethmini Kosvinna
Superhero (Employee)
Nethmini KosvinnaSuperhero (Employee)
asked in Upgrades & Updates

Oil and Gas Extension release notes

Hi all, Is there any documentation about what corrections, updates and new functions that have been implemented in updates of IFS Oil & Gas extensions? And how long after an update is released is the new Oil &Gas update being released? When is the next oil and gas release  scheduled?Thanks,Nethmini

9
MarieSkoldenborg
Sidekick (Customer)
2 years ago
Nethmini Kosvinna
Superhero (Employee)
Nethmini KosvinnaSuperhero (Employee)
asked in Service (Touch Apps, MWO, MRO)

How to restrict attaching documents from other document classes that user is not enabled to create document revisions?

From Document Class Management > Persons and Groups user NETKLK is enabled to create documents from doc class : PO-S1.But not from doc class PO-S2. Therefore when searching for document class when creating a new document revision with criteria PO-% user will get only the doc class PO-S1.But when user is trying to attach a document he/she will get document revisions created from doc class PO-S2 as well. It is also possible to attach a created documents from doc class PO-S2 . How to restrict attaching documents from document classes that user does to have permission to create new revisions?Thanks In Advance

5
Mathias Dahl
Superhero (Employee)
2 years ago
Nethmini Kosvinna
Superhero (Employee)
Nethmini KosvinnaSuperhero (Employee)
asked in Service (Touch Apps, MWO, MRO)

No view of Active or Historical Work Orders in Customer 360 View

When Customer 360 View is open, Equipment Objects can be seen that are associated with the customer but no Work Order information can be seen, either Active or Historical

1
Mithila Rathnayake
Hero (Employee)
4 years ago
Nethmini Kosvinna
Superhero (Employee)
Nethmini KosvinnaSuperhero (Employee)
asked in Service (Touch Apps, MWO, MRO)

Please explain the usage of system parameter SHOW_HANDOVER_WO.

System parameter SHOW_HANDOVER_WO is used in Call center configuration. What is the usage of this parameter ?

1
Thilini Kumarasinghe
Superhero (Employee)
4 years ago
Nethmini Kosvinna
Superhero (Employee)
Nethmini KosvinnaSuperhero (Employee)
asked in Service (Touch Apps, MWO, MRO)

Elimination at (%) functionality

How does the Elimination at (%) works in PM actions?

1
Amila Samarasinghe
Superhero (Partner)
4 years ago
Nethmini Kosvinna
Superhero (Employee)
Nethmini KosvinnaSuperhero (Employee)
asked in Service (Touch Apps, MWO, MRO)

Posting line for customer owned parts in Work Order 

When purchasing customer owned parts from work order with the setting Cost Return At = Arrival, Why do we get posting lines created at receipt ?

1
Thilini Kumarasinghe
Superhero (Employee)
4 years ago
Nethmini Kosvinna
Superhero (Employee)
Nethmini KosvinnaSuperhero (Employee)
asked in Service (Touch Apps, MWO, MRO)

Time consumed when registering new readings for an object

Upon registering accumulated measurements, the condition based forecast PM plan is regenerated accordingly, and it takes time. How to reduce this time wasted when saving a new measurement?

1
C
Sidekick (Employee)
4 years ago

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