Hi, We are getting following error while the event is fired when work task is finished ,The task is to push JSON file to one of the endpoint given to us , we configured routing address and routing rule , wrote plsql query is used to fire the event on work task is finished. Before it was working fine , now its giving following error.
Hi , I am not able to save start date and end date as filter , every time I login I have to manually add them. Is there a way to save it ?
Hi,In dispatch console we are facing major issue . Its showing random work task around 90 % of the task are not coming under unassigned task !!The functionality we tested in other environment too but its working fine there but in Prod is not . Thanks
In the MWO when we try to fill Misc. allocation we get error that “object reference not set to an instance of an object “ . What can be done to fix this ?
When the dates are conflicting for two task in dispatch console , dispatch dosen’t show it on two different rows , rather it merges both so its difficult to differentiate the two task.I s there any configuration needed?
Filters are not working in dispatch console as can be seen in image.
when we try to change the allocation start date , the allocation end date doesn't come according to the calendar we have specified .
Hi,while assigning task using option Assign work can we filter associate using competency? or can we add custom field here as this screen is a virtual one.
Hi,We want to add custom attribute Resource ID{with name} in card of gantt. chart but we can not find the entity neither we can find the predefined attribute in content section. Is there a way to do so?
Hi,How can we create an extra hierarchy which is based on type of work Ex{software,mechanical} in the following screen on {yellow part highlighted}
We found documentation on how to make custom Gantt charts but its know where written that where we need to write and compile those and where to upload ?
We want to make a mix of list view and charts , how can this be achieved using chart view in IFS {as seen in image } . We didn’t found any module for this to configure !
hi, what kind of gantt charts are available in IFS like dispatch console, resource monitoring chart. My requirement if for FSM module-Field service engineers are dispatched to work on the tasks. So I need to see where an individual resource is working, for the whole year, who is working at a particular location etc. See below Is there a way we can build in IFS itself ?
Hi, We are not able to delete the cancelled assignment, we only want to keep the active or say the completed assignment only. Prepare work order → Work task
when we are trying to see previous calendar months in dispatch console , only forward date are showing not the past dates so we cannot see past allocations in dispatch console . Like in picture only dates after may 1 is visible not before that .
Hi , If user forgets its password than there is no button for reset password . Is there any setting for that ?
Hi,We have cancelled one of the assigned task to a resource but not able to delete it . getting following error.
Hi, We have created HR schedule for an employee but it doesn't reflect in dispatch console , is there any other configuration needed too? Thanks
We assigned shift to resource but it doesn't show in dispatch console .
We want that in calendar technician should be visible 14 days as working and 14 days as on break for each month for the whole year. How this can be achieved.
In the cloud version technician can see document object connection but technician can’t see the same in MWO . Is there a separate configuration for MWO screen ?we want below page to be visible in MWO.
when technician by mistake uploaded the wrong document , the technician is not able to delete it as there is no option available to delete in MWO . Is there a solution for this ?
Hi,We want to transfer work task from present work order to another work order . How this can be achieved. Thanks
The section Attachment visible in work task is not visible in page designer anywhere.
Hi,we want to extract visible columns and all columns under assigned task from dispatch console but its throwing error, is there another way to extract the same .
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