In Apps 10, we are able to create new Service Requests from a Template. Cloud 23R2 doesn’t have this functionality. Is it in the pipeline for a future release or is there another way to achieve the same, thanks
I have a list of Work Tasks and want to update the Status of them all. In Apps 10, it was simple to select multiple lines, RMB, and update the Status. We’re using Cloud 23R2 and I’m aware of Edit All, but this command doesn’t appear to be available for Task Status. Advice welcome ! Thanks
When searching Work Tasks, it is often necessary to select a number of Work Types to include in the query. From the snip below, it is not easy to do this since the list is not presented as a tick box. Am I missing something ? Status LOV is presented as a tick box which is very easy to use.
In EE, we could tick a box to ignore the case when searching. In Cloud, the drop down searches are case sensitive. Can this be set anywhere ?
We’re using workflow configs in Apps 10 and I can’t find any guidance on how the Filter for Source Connection is supposed to work. I’ve set it to Task Template Worklist but there doesn’t appear to be a way to specify any criteria. Has anyone used this and can explain it please. Thanks
Hi, cannot find this functionality in Aurena. Is it only available in EE and, if so, which Cloud version has it been reintroduced in ? Thanks
When scheduIing PMs, there are differing scenarios with respect to whether the PM task is required on weekdays / weekends / bank hols etc. I can apply a calendar to the PM and to the Work Task Template. I understand that if I do not enter a calendar on the PM, it will be inherited from the WTT. On the WTT, valid for Sites tab, you can enter a calendar, however the Maint Org also has a calendar applied to it. Is there a hierarchy which determines which affects the maintenance plan if the two calendars differ ? I can’t find anything in the help that relates to this.
We are trying to use the pick list functionality to pick multiple MMRLs for multiple WOs. In MMRLs you can only pick 1 item at a time, in WOs, you should be able to pick for multiple WOs, but there is a bug. Does anyone have a workaround to pick in bulk, which will be much more efficient that 1 WO at a time, thanks
We can take pictures which attach to the Task. When the camera loads up, video is not available. Is this a limitation with MWO App, or dependent on the mobile device / OS. We’re using Android devices.
Please can you advise the hierarchy relating to how task dates are handled within PSO, Apps 10;SLA Latest FinishPlanned FinishLatest Finishie which date is used by the scheduler and in what order
Does anyone have experience with using delegations in Apps 8 and what can be delegated, eg timesheet approval, Purchase Order Approval, Document Approval
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