Is there any possibility in App10 to limit access to document folders in Document Management? For example, if a company is maintaining a document folder in IFS to keep some managerial meeting minutes and need to limit access to that folder for a limited group of people, is it possible? I am aware that we can define a document class and limit access to that class, then documents can be created in the folder using that class. In addition to that can we limit access to a specific document folder as a whole?TIA
In our local machine, if we have a document folder structure (Each folder having document files and a child document folder as well) is there ant possibility to insert it to IFS application/Document Folder Navigator directly ?
When using Call Center the times recorded are incorrect (created, modified...);showing 1 hour behind the actual time. The support organization time zone is Europe/London(UTC + 0). Is there any setup to make sure the right time is recorded for case activities?
When sending mails from 'Call Center', it uses the user's local outlook, and the user's mail address is set as sender address. We cannot send mails from the generic support organization's mail address. Is there any set up on the IFS side to enable selecting 'from address'?
Can you please explain why "Macros" do not work on multiple document selections, but only on a single document selection? Is it a software fault?
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