Hi All, I have a customer where 1 user is able to connect an Export license and the other is not. The license remains in status ‘Unconnected’ for the other user; When that user asks help from the other user they are immediatley able to get the connected export license in status ‘Approved’. i have been looking into the cause of the issue bu having trouble to identify the issue. All Permission sets seem to be ok. What else could cause this behaviour? Best RegardsRoel
Hi All, I am trying to add a sales part to my Remote Warehouse Assortment but I get an error message: The sales part in question has been defined with an Inventory UoM = Pcs, but with a Sales Part uoM = ‘SET/1’ (Sales UoM is on customer request, for some reason they didn’t want to use ‘pcs’). Creation of Sales Part was without any issue. But now we also want to add this part to the remote warehouse assortment for auto-refill and it seems there is something still not OK with the conversions. Does anybody have an idea about this? Best RegardsRoel
Dear All, Can somebody provide more information on Pricing using Customer Hierarchy?I have a customer A that is connected to Customer B in a Hierarchy (A is below B). Customer A has no pricelist/customer price group attached. Customer B is attached to a Customer price Group. When making a Sales Quotation for Customer B, the system takes the right Pricelist as Pricesource.But when I try to make a SQ for Customer A, the pricesource is directly to the Sales Part. But according to my understanding, because A belongs to B in the Hierarchy, it should be possible to use the price lists attached to customer B. Is there another setting we have to set? Or do I misinterpret the online documentation? See point 4.1.1.1 and 4.1.2.1 below. Best RegardsRoel 4. From Price lists4.1. Part-based or unit-based price from price lists4.1.1. Price from price lists on Customer/Sales/Pricelist per Price Group4.1.1.1 Price from price lists connected to a customer in customer hierarchy. (Hier
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