My colleague and I have tried to log on to the IFS customer portal today. https://www.ifs.com/login/Usually this works fine, but today we receive the error “Try again or contact your helpdesk”. We don’t have any other way of contacting our helpdesk than logging on to the portal… Please make sure the IFS customer portal is up and running again so that we can access the Customer Engagement Center.
We are defining material demands on Work Tasks / Material. All inventory parts are purchased, have planning method B, order point 0 and lot size 1. Expected result when running the Order Proposal: If an inventory part that is demanded on Work Task / Material is not available in stock, the order proposal creates a Purchase Requisition with the demand date from the Work Task as the Wanted Receipt Date on the PR Line. This works fine if we have a primary supplier for the part. We have defined lead times per supplier so that the demand is triggering the PR 45 days in advance. However, we don’t have (primary) suppliers for all parts. Whenever there is no primary supplier the leadtime of the part is set to 0 and the automatic PR is created the same day as the demand occurs. Please advice: Is it possible to set up leadtimes for purchase parts not connected to suppliers? We need to define an internal leadtime in order to have the demands generating PRs 45 days in advance of the actual demand.
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