We are experiencing a large number of stopped Incoming Customer Orders during our scheduled file import each morning, across multiple customers with the error message: ORA-20112: CustomerOrder.EXIST2: The Customer Order object already exists. These orders do not already exist, and if the user RMB > Approves the order from Incoming Customer Order, it will approve the error without any prior action needed. We have previously submitted this issue to IFS, and they were not able to recreate in their environment - leaving us without answers. I was able to recreate this error in our TEST environment, using our incoming prod orders from today, and I resubmitted a case to IFS - but looking to see if anyone else has experienced this error?
We have multiple sites reporting this issue today after 12am - has anyone else seen this and know what might be causing it/how to fix it? (see attached)Error message will now allow user to save in Production Schedule by Line with information message pop-up: “The field [Schedule Firm?] has a value that is not in the list of approved values”We have not had any system changes in the last 12 hours that would cause this, that we are aware of.
We have a user that is getting an ORA error while entering a Customer Order - specifically while entering Customer Order Lines, for a particular customer. It is occurring before AND after an exit/computer reboot: The error details are: Server error messages:0dd0556b-15c5-4408-a1f1-b234995edbdfIfs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke ---> Ifs.Fnd.FndServerFaultException: ORA-00603: ORACLE server session terminated by fatal errorFailed executing statement (ORA-00603: ORACLE server session terminated by fatal errorORA-21779: duration not active) at Ifs.Fnd.AccessProvider.FndConnection.ParseErrorHeader(FndBuffer buffer, FndManualDecisionCollection decisions) at Ifs.Fnd.AccessProvider.FndConnection.UnMarshalResponseHeader(Stream responseStream, FndManualDecisionCollection decisions) at Ifs.Fnd.AccessProvider.FndConnection.HandleHttpSuccessResult(HttpWebResponse result, FndManualDecisionCollection decisions, String operation, FndBod
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