Hi, We configured one Global Commit Rule with the following parameters, nevertheless it’s not committing any activity. Is something wrong with the rule? Or do we need to set anything else? Best regards,
Hi, BackgroundTraditionally we have used PSO to get a list of appointment offers via ABE for a resource to be allocated to a task. The user, or customer online will select a single appointment offer. Nice and easy. QuestionIs it possible, or does anyone else out there allow multiple appointment offers to be accepted.Example being:The customer, or agent would select all the appointment offers they would be happy with, and this information is passed to the DSE. The idea being is that is would look to schedule (in this example) for Tuesday 27th as the soonest. But if anything was to happen, or tasks were to be created with a greater value, the DSE would know that it could move the task from the 27th to the 29th AM time slot as an example. Hope that makes sense. RegardsAdy
How to change the history of the saved schedules? Any parameters for it?Tried ‘MaximumSavedSchedules’ but it only for the number of schedules that it keeps in the system, the requirement is to to set up how far i can go back on saved schedules.
I am seeking answers to belowWhat is the source of the translations in the PSO software(especially French Canadian)? Is there any additional software used? Any additional info on PSO 6.8 language translations that can share with the customer.Thank you and Best regards,Darshana
We are going to setup some monitoring dashboard in app dynamics for DSE servers. Is it ok to install appdynamics on DSE servers.
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