Thank you all for contributing to the thread. I’ve had a look through the docs and the help and am getting a better idea now. Frustrating that there isn’t anything more on the IFS Academy. It seems so patchy on what it offers and in what areas. Likewise with the YouTube channel. For a newcomer like myself, an overview / demo video on each area of the system would have been a massive help when trying to get to grips with what is a very big and complicated system.Kind regards,Matt
I am now able to generate an email when the fire alarm activates. Any ideas on how I can translate this into an IFS trigger to run a report? Many thanks,Matt
Hi Pilar, We have to use what our customers give us unfortunately. A couple use EAN but most don’t. As I said I have resolved the situation for now (removed the erroneous entries of the required values from other customers) but I’m sure we will get duplicates going forward so I will deactivate the validation then. Thanks all for your input - it’s much appreciated.
Hi William, Many thanks for that. I did actually find the companies where these values had been set (incorrectly) to the values I was trying to set my new EDI customer’s locations to but as I said above I think it is inevitable that this will come back as we onboard more customers to EDI and your solution above will be very welcome at that point.I think what is a shame here is that the duplicate checking will be removed completely. It would have actually been very useful to check for duplicates from the perspective of a single customer, especially if they have many locations as some of our larger customers have. Kind regards,Matt
Many thanks for replying to my post. As I said we use this field for our EDI submissions - the location number provided by a customer for a specific customer location that we may deliver to. We have a number of customers using EDI and they all have their own site naming/numbering conventions. As we increase this number it is inevitable that the same values will be used by more than one customer, which is what is happening here I assume. I have checked all the EDI customers and cannot find any locations with the value 1 or 5 in this field, nor is it present as a location code in the ‘company’ screen so I guess someone has entered these values for some other random customers which I will have to go and look for. This seems very limiting!
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