thank you for the responses
that’s disappointing to know but thank you for the quick response. I will report a community idea.
thank you for the information!
In the advanced section, you can only select one part. Can you enter more than one part or a range of parts?
thank you
Figured it out. For some reason there was a phase out date of a past date. thanks
Yes, the parent part has a product structure with buildable status.
Thank you for the recommendations.
Thank you for the info!
@Björn Hultgren that is a possible solution. we will try it. thank you!
@Marcel.Ausan thank you that is helpful
We have base component parts with the serial number hard coded into the physical product. So when we receive a finished good that contains that base component, we want to assign the same serial number to the finished good. That way any labels or other items that refer to the finished good serial number, match what is on the base component part so it is recognizable.For example, when a field services tech goes to a customer site to work on equipment, the serial numbers referenced on the work orders match what they see on the component part. If the serial numbers don’t match, they won’t be able to associate the serial number on the work order with the physical unit.If the unit is later returned and disassembled, the base component part would be returned to inventory for reuse. The next finished good it would be contained in should then be given the same serial number as the component part for reasons previously mentioned.
The inventory part, sales part and purchase part all have the same part number. The purchase part is connected to the inventory part. And the sales part is connected to the inventory part. But the purchase part and sales part are not connected. Below, you can see the inventory part connected to the sales part, but the purchase part number is “blank” even though a purchase part with that same number exists. The purchase part was not created when the inventory and sales parts were. The purchase part was created later, manually. It was automatically connected to the inventory part but not the sales part even though they all have the same part number.
thank you, I will try that
thank you for all of the responses
Thank you! This is very helpful information.
Thank you for your reply. Are there different features they offer? They look pretty similar.
So if I’m looking for a work order page and enter “=work order” in the Find Page, but the page name is called “Prepare Work Order”, it won’t find it in the navigator unless I type in “=prepare work order”?
thank you. I have one more question, what is the Background Apps permission option for?
I don’t actually scan codes myself. But our techs have reported receiving the following error:
Thank you for the direction. When I do the RMB in the work order header, the “Work Order Signature” menu item is always disabled/greyed out. Do you know why that might be?
@Manoj Balasooriya Do you have any additional direction to resolve this issue? thanks!
The parts were delivered on the customer order. And the sites are correct.
thank you for the response!
We have since realized that when receiving a part on a shop order locks that part. So when a user is trying to perform an action with that part number, they receive the locked for recalculation msg. For example, Part 1234 is being received on a shop order. There is a customer order with a line for that part number, 1234. When a change is made to the customer order line and saved, the user will receive the error msg.
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