Replies posted by ShivamShukla321

10 Replies

athobie
Sidekick (Partner)
athobieSidekick (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

QUOTE ON FSM mobile

Hi @athobie You can long press on that particular Quotes and will get option to delete or edit, hope this may help.   

7
athobie
Sidekick (Partner)
2 years ago
T
Do Gooder (Partner)
tatRojalDDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

SMS notification on customer mobile number-FSM 6

Can we use some other SMS Service Provider other than Cdyne?Our customer have Web enabled SMS Rest API having username and password. we do not have SMS SERVICE LICENSE_KEY there?Using Configurations can we do integration with SMS Rest API’s? or we have to go  for  customization? 

4
Lee Pinchbeck
Ultimate Hero
3 years ago
S
Sidekick
ShivamShukla321Sidekick
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Easy way to customize IFS FSM theme as per Customer branding?

Hi @NisalG,   Is there any way to set at-least the primary, secondary colors SmartClient and WebClient OR customer theme need to be Customized and its not configurable as per customer Branding colors like we can set primary, secondary colors in Mobile Design?   Thanks, Shivam    

5
Dhanushki Pahathkumbure
Hero (Employee)
3 years ago
S
Sidekick
ShivamShukla321Sidekick
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Easy way to customize IFS FSM theme as per Customer branding?

Hi @NisalG , Thanks for responding to this, I was looking for the easiest way to get the color theme customized File>Ui Themes in FSM Client menu. Further want to cheek if this has effect on the Web Client Colors as well or not. Any Documentation on that.

5
Dhanushki Pahathkumbure
Hero (Employee)
3 years ago
T
Do Gooder (Customer)
TDCTDCRAHULDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Sorting on Search Screens

No

4
S
Sidekick
4 years ago
Chandima Athukorala
Hero (Employee)
Chandima AthukoralaHero (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Oracle version support for FSM 6

Asked oracle versions has beed already supported officially been already  with FSM 6  Update 3

2
S
Sidekick
4 years ago
Chandima Athukorala
Hero (Employee)
Chandima AthukoralaHero (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

IFS Field Service using unsecure functions on android

This third party Aviary SDK and does not pose a security risk. The FSM Mobile solution uses that SDK only to allow users to edit attached images.  

2
S
Sidekick
4 years ago
T
Sidekick (Partner)
TierajengSidekick (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

About using IFS PSO in FSM

Hi Tierajeng,   Yes, for Best utilization of the IFS FSM Product we need to use PSO, please find official link for PSO formally know as IFS Planning & Scheduling Optimization. Also, to assist with implementing PSO 5.9 with IFS Applications 9, 10 and Field Service Management 5.7, IFS have created documents that map the Scheduling Concepts detailed in the PSO 5.9 Release Documentation. The documents also detail which Scheduling Entities are used in the integrations. This can then be used when new releases of PSO to see if they have an impact on the integration based on the schema changes within the release. IFS Applications 10 Integration Points IFS Applications 9 Integration PointsF1 Documentation: Developers refer to the Developer GuideField Service Management 5.7 Integration Points   Hope this answers your question, if not please write back to me.   Thanks, Shivam

6
P
Do Gooder (Customer)
1 year ago
D
Do Gooder (Former Employee)
Dilan BandaraDo Gooder (Former Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Mobile - mm_message_out cleanup process

Hi Dilan,   Adding to above the table mm_message_out holds messages for mobile users, if they are not consuming, it will be stacked there. Which need to be monitored to find the cause why it's being not consumed and accordingly alignment of configuration needs to be done. As with the growth of table size other Engineers/FTs might start facing sync issues, like slowness in sync.   As an temp solution we can purge messages of Engineers/FTs to facing issues, asking them to re-sync.   Hope this works and you will be able to solve the issue.   Thanks, Shivam

5
Anjula Priyanath
Superhero (Employee)
4 years ago
wickrambug
Do Gooder (Former Employee)
wickrambugDo Gooder (Former Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

IFS Field Service Management (FSM) Smart Client cache management

As far my understanding and Refresh Cache refreshes only the files relevant to the changes made and leaves other caches. Refresh Cache (Full) refreshes the full cache and loads all the meta data to Cache. In both case(“Refresh Cache” and “Refresh Cache (Full)”)  all  the users cache  will be refreshed. So it might make an overload on server.  Whereas, Refresh integration Cache is only for caches related to any integration.   Thanks, Shivam

3
S
Sidekick
4 years ago

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