Hi @Matt Bridge. Thanks for the feedback. Is there any chance on when to expect the new functionalities?
Hi Christy @cperdue.Thanks for the feedback. What the intention of the question also arises is the UX of the consolidation. Is it easy to setup and what possibiliites of reporting is offered by IFS Cloud? Is there any material available?T&RDaniel.
Hi Shirley.Thanks I came accross it by “accident”. Is there a reason, why we can’t actually get into the inbound receipt from the rma? But at least the process works 😅
Thanks Shaflk. We try to work something out. However that is a lot more complicated than the old ways :-).
Hi Shaflk.Sadly no. This is a typical scenario in shift-operated manufacturing industries. The first shift has an issue/issues and the second shift as well. For qulity reasons and due to legal obligations, they complete every incident on the mashine. So eevery incident is reported and completed.And using an event is the most fastest and safest way for a mashine operator to create an emergency work order.T&R
Hi Shaflk.Thanks for the quick response, but our issue is that we would like to use it unplanned, and multiple times in one period.Example: The mashine is having issues twice a day. Then we would have to have two periods correct? Since the event can only be created once with the Event trigger, we would need it to be able to be called unlimited in one period :-). Is that possible?After the first triggered event generation job we get this message:Error message: no valid action for the criteriaT&R
Hi @Alexander Heinze I’ve done the trainings and I am working in 23R1 demo already. Since I and the customer are missing the functions at the moment and there is a clear expectation, my questions are more against the backlog or release plan explanation.
Good catch - this should not be there. Are you seeing it in the drop down when you hover over the status, or anywhere else? I will raise a defect for this. So far it’s only visible via hover over in the Request page. So far neither the customer nor me where checking it anywhere else.I will inform the customer that this status shouldn’t be there.
Hi @dadude , This looks like a bug. Is it correct that you have changed the 12,5 hours later? It looks like if you make any chnages, that not the correct value is picked from the field duration. Even if yo ucreate a new revision, then still the wrong value is picked. Please create a case for IFS (I am working for a pratner), so they can investigate this. Good luck, Robert Hi @EqeRobertK. Lucky for us that the customer already created a ticket in parallel. Since the customer and I felt like it seems to be a bug. Thanks again.
Hi @EqeRobertK providing the plans is easy :):Plan for PM action 1Plan for PM action 2So there are plans and everything is in place. It is really confusing, why one is shown the other not :/.
@ADTony thanks for the clarification. So all I need to know then is:Where do I add the sales part for emergent work? Where do I add the sales part for risk? And will that solve the issue, that no calculation is done?T&R
Hi @ADTony thanks for your answer. The customer would like to apply the risk markup and the Emergent Work in their service processes. Work Orders with Customers, no internal Maintenance, if that is meant by Mainteance Order :). Definition of non inventory sales parts are not the issue. But do I understand correctly, that for Work Orders with Customers this feature is not usable?T&R
Hello @ereslk. Sorry for the delay. I was doing workshops.Here is the error: screenshot of the error Database error occurred. Contact administrator. Url: https://ifs22r1costestlkp.rnd.ifsdevworld.com/main/ifsapplications/projection/v1/MeteringInvoicingHandling.svc/GenerateInvoiceNew Date = 2022-10-26T04:59:58.079Z Request Id = 4a9b838c-fbe3-48cd-9e9b-2c06c7f39b3d Client version = 22.1.6.20220913050911.0
Hi @ereslk. So if I set the limit to 1 day. Now I get this error:Database error occurred. Contact administrator. Url: https://ifs22r1costestlkp.rnd.ifsdevworld.com/main/ifsapplications/projection/v1/MeteringInvoicingHandling.svc/GenerateInvoiceNew Date = 2022-10-25T11:58:46.855Z Request Id = ddb9065c-2909-4778-b3d3-160a8ec3548f Client version = 22.1.6.20220913050911.0Is this a error for JIRA and RnD then?
Hello @ereslk sure here you go:setup in the objectMeter readingsInvoice creation based on the button “Generate Invoice”:
Hi @dadude @Nethmini Kosvinna I have looked into the above issues and in APP 10 IEE we have given the lovs for both filelds. So pls send task to R&D to correct this and we need to add validations as well. Also we will enhance the error message including MO number and liner no where the superior object is missing. Those fields not showing on the standard configuration due to too much of columns but we can make them visible if the Place in Facility check box ticked. Pls send a task to correct above. Best Regards, Shamila Hello Shamila. I am desprately trying to find a way to report this to RnD via Assyst or SNOW and I just don’t know how :). Any hint how to raise it for RnD on the LKP environment?
Thanks for the information. I was able to issue the part in the process. However in my humble opionion there are mayor issues: Both fields are text fields. LOV’s are much better, since the object id might not be known by heart by the user. And writing errors are programmed. The fields can be filled with incorrect values incorrect site for the object, or incorrect object for the site → IFS Cloud doesn’t do a value validation?!? The fields are not shown in the standard configuration in the MRQL and not known to anyone, not in the programmer team. After the issue of the material, the part is not visible in the Equipmen Object Navigator nor in the Service Object 360 → due to the incorrect values in the MRQL. It is then possible to place in facility with the action button, but why the check for superior info, if that is not even validated? In this process then IFS Cloud validates data, so that the serial object can’t be placed in the structure → happy accident by CON :). Material R
Thanks for the information. I was able to issue the part in the process. However in my humble opionion there are mayor issues:Both fields are text fields. LOV’s are much better, since the object id might not be known by heart by the user. And writing errors are programmed. The fields can be filled with incorrect values incorrect site for the object, or incorrect object for the site → IFS Cloud doesn’t do a value validation?!? The fields are not shown in the standard configuration in the MRQL and not known to anyone, not in the programmer team. After the issue of the material, the part is not visible in the Equipmen Object Navigator nor in the Service Object 360 → due to the incorrect values in the MRQL. It is then possible to place in facility with the action button, but why the check for superior info, if that is not even validated? In this process then IFS Cloud validates data, so that the serial object can’t be placed in the structure → happy accident by CON :). Material Requistion
Hi @dadude , Thanks for the screenshot. I tested this in 21R2 SU12 and 22R1 SU6 , however, it seems the ‘New Repair Work Order’ option works fine and it directs the user to the ‘New Repair Work Order’ assistance to create the repair work order. What is the expected functionality ? Could you please elaborate more on your requirement. Thanks & Best Regards, Nethmini Hi Nethimini. I have the following issue: Where and how do I enter this Superior Object ID please? I started the forth process for serial/non-serial part repair process. T&RDADUDE
Hello Nethmini. It seems the process finally got implemented correctly. BeforeIFS Aurena framework version: 22.1.6.20220913050911.0IFS Aurena client version: 22.1.6.20220913050911.0IFS OData provider version: 22.1.6.20220913081851.0the process was unable to move/book any inventory transactions due to an issue with the state of the part.Finally it works. I will test it on the first customer environment with the same state as our internal reverence environment. T&RDADUDE
Hi Nithmini.Sure can do. Thats a rather known page by the way and heavily used by customers.
Hi skullk.That’s what we checked as well. However this is only the transaction:clockingWhat we’re actually looking for is the user entered date. The transactions will happen all at once or in a very short time frame. There is no clocking accourding to real time. So still we’re looking for the user entered fields Start Date and End Date. Please refer to the screenshot provided.T&R
Hi @NEJANO. The issue is, that it worked already once. Do you know if security certificates for connections between MWS, TAS and IFS might cause such issues?
Dear all, we have the issue that in the MWO applications (Windows) the MWO is stating “Waiting for Server”. In the Logs the following is showing: What could be the reason for IFS Applications and the MWO Group Push to fail? Please advice. T&R In addition it would be great to have the information, where to look in more detail for errors and logs. Since the MWO and IFS are somewhat quiete about that.
I think Johan has already outlined this but here is my view. Here is how an IFS object is connected to a GIS (Esri/ArcGIS) object, in 3 simple steps: 1. A record is added in GisintConnections in IFS, where we save the LU name and keyref of the IFS object. If done using standard methods, the resulting record gets a unique integer value in the IfsObjId attribute (if you want to insert the records yourself, directly to the table, you need to extract the next free sequence number from IFS_OBJ_ID_SEQ.NEXTVAL). 2. Create a GIS object, or get hold of it, via the REST service for the map layer. 3. Update the GIS object's IFSID (the name is configurable, but this is the default one) column/attribute/field with the value from the IfsObjId attribute in GisintConnections. Done. The objects are now "connected." More Now, step 3 can be done in other ways as well. For example with tools that can directly access the ArcGIS geodatabase feature tables. I would say that doing the one-time "migration jo
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