Replies posted by Darshana Herath

69 Replies

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud: REST API int/main

Hi @Charith Epitawatta, Does this mean, using Main would compromise security? We are facing some issues when trying to setup a simple integration and for us, Int cluster is not working. Replacing the Int with Main is allowing us to access the API. Thanks. Hi @thprlkARC ,Is this App10, what is the error?Make sure to add the API to compatible mood.

2 days ago

Darshana HerathHero (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud: REST API int/main

Hi @Rifki Razick and @Charith Epitawatta , Yes, I agree with you.But conceptually, we should use "int" for end-to-end system integrations and "main" for integrations involving user interactions.@Charith Epitawatta , if we configure ifsappproxy.basicAuthEnable, will it enable the button for the compatibility option?

2 days ago

Darshana HerathHero (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

API Integration Issue - Absence Record Creation Not Reflected in Database

Hi @Darshana Herath, Please share details on the payload you pass to the request and the headers you specified. Does this occur for any payload or just for some specific payload? And in which table did you look for the data? Hi Charith, I internally shared details with you.Thank you.

2 months ago

Sean IngramSidekick (Employee)

posted in Assets (Asset Management)

GIS Integration experiences

Dear All, We( @Kushan Jayasinghe @Darshana Herath ) recently completed an integration for one of our customers. but the browser is taking considerable time to load the map and data. What kind of actions or configurations can we take to avoid this behaviour(in IFS Cloud 22R2 SU6)? and The map is not automatically zooming to the selected layer. Please Help @Mathias Dahl @Anders Jansson@dadude@Frank Sveen@chobus@Matti Toppari@jlunse Thank you

8 months ago

ShouSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud - what is "Service User"

Hello, I’m having the same issue. Did you just assign companies to the service user and then data appeared? I’ve assigned companies but am still seeing no data. I have the same issue

9 months ago

Darshana HerathHero (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

The Print Job can not be printed. The selected printer is not mapped to any Print Agent

@Darshana Herath , Below shows my .rpl file. Do you see any difference with yours? do you have any values in row 10 or 11? @Takesha Kaluarachchi

6 months ago

ramankDo Gooder (Customer)

posted in IFS Cloud - New Customers

Version not updated after following steps through Release Update Studio

Hi, Link for Customer Solution in Release Update Studio https://dev.azure.com/ifs-le-cu-hydl-b1/pz2amad/_git/customer-solution?path=%2F&version=GBrelease-update&_a=contents Link for Customer Solution in Build Place https://ifs-le-cu-hydl-b1@dev.azure.com/ifs-le-cu-hydl-b1/pz2amad/_git/customer-solution There is issue while upgrading the version to 23.1.2 from 22.2.8, we stuck in version mismatch in baseline and solution in build place and release studio we might did something wrong while following the steps in Release update studio. Screenshot Ideally version should go from Release Studio to Build Place. Please help in this situation, how it can be corrected. Objective is to upgrade from 22.2.8 to 23.1.2 Report to IFS as this is related to Baseline

9 months ago

Darshana HerathHero (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

The Print Job can not be printed. The selected printer is not mapped to any Print Agent

Hi Darshana, I did not do any change to the core XSD file. what I wanted to print preview was the ‘Product Catalog’ IFS Operation report as a SSRS report. So I created a new layout called ‘SSRS’ with a .rpl layout file as shown below. Print preview works fine for the Standard IFS layout (Landscape), no errors. The error occurs only when I preview the report with the new layout(SSRS). It means the issue is with the .rpl file that you have to investigate.I will check my files if I could manage time today to provide you more information.Good Luck

6 months ago

Darshana HerathHero (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

The Print Job can not be printed. The selected printer is not mapped to any Print Agent

Thanks Darshana! I think it may be due to Print Agent configuration. No, as it should NOT search for print agent configuration for logical printers (No_Printout).The issue might be related to the core in your version- please check the issue in the core. It might be with customization if you have any related to the report with the issue.-You can check with the core files (the core XSD and the core layout) in your instance.

6 months ago

jgraceDo Gooder (Customer)

asked in IFS Cloud - New Customers

Lobby - pass parameters

@jgrace Checked in 21R2: Inventory Transactions HistoryIt was noted that it is possible to filter using ‘OrderRef1, but ‘SOURCE_REF1’ is not in the filter parameter list and not in the populated list as well; hence, it is not possible to filter using ‘SOURCE_REF1’ as the data column is not in the list. Do you have data (for SOURCE_REF1’ ) in the populated list?

9 months ago

Darshana HerathHero (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

The Print Job can not be printed. The selected printer is not mapped to any Print Agent

@Darshana Herath I received the same in error in IFS Cloud 23R1 today when I was going to print a report using a new layout. For the standard IFS report layouts, the error does not appear though. What do you think the reason could be? Any suggestion to overcome this error ? IFS Cloud Web version: 23.1.2.20230615100541.0 IFS OData provider version: 23.1.1.20230530125512.0 The Print Job can not be printed. The selected printer is not mapped to any Print Agent. Hi Disna, In our scenario, the issue is with the customized XSD file.

6 months ago

Mike SarroDo Gooder (Employee)

asked in IFS Cloud - New Customers

Question: Within our IFS-hosted environments, is there a way to see the following statistics? Environment resources/utilization of space; CPU; DB I/O; DB queue length; DB average queue time?

Do you have access to the management serve? Is this IFS hosted or remote?

9 months ago

rcruzSidekick (Customer)

asked in IFS Cloud - New Customers

Creating custom fields - IFS Cloud

https://docs.ifs.com/techdocs/23r1/040_tailoring/225_configuration/400_entity_configurations/100_create_custom_attribute/#add_custom_attributes_to_application_pages

9 months ago

NZCNESOSESidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Cannot use IFS Cloud in environment with restricted internet access

Is it confirmed that the issue has been fixed in SU7? @domze Yes, this is fixed in 22R2 SU7 and 23R1 GA. Noted with thanks

10 months ago

NZCNESOSESidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Cannot use IFS Cloud in environment with restricted internet access

Is it confirmed that the issue has been fixed in SU7? @domze

10 months ago

Darshana HerathHero (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS CLoud Black Dot Issue

Hi Darshana, This has been reported multiple times. Please check this post for further details: Cannot use IFS Cloud in environment with restricted internet access This should be fixed in 22R2 SU7 and later. Best regards, Ben Thank you very much Ben

10 months ago

paguinSidekick (Partner)

asked in IFS Cloud - New Customers

IFS Cloud Deployment

Hello, I have a sceniro and want to seek adivse from all you Gurus. Initially I have 22R1 and then the same was upgraded to 22R2. If i have to do fresh installation, can i merge the 2 and create one delivery or I have to 1st deploy 22R1 and 22R2 (Which to my understanding is not correct). Please advise Regards Pankaj I would say it depends on whether you have customizations or not.1. You can go by one step if no customizations are in the custom repo.2. It would be better to go step by step if you have customizations. It is totally based on the customizations' compatibility with the latest version.

10 months ago

HDZSDHAWANDo Gooder (Customer)

asked in IFS Cloud - New Customers

How to enable LTU in 22R2 ?

We had the same issue, and we checked our license documents and requested to send those LTUs in the document. They sent those, and we imported the LTUs.Note: We are not in the IFS cloud infastrucure and using 22R2 SU6.

11 months ago

paguinSidekick (Partner)

asked in IFS Cloud - New Customers

High Level Daigram for Docker container/KS8 cluster

11 months ago

dhanikwSidekick (Customer)

asked in IFS Cloud - New Customers

Is it recommended to change the 'Global' context

I want to alter the page configurations and navigator configurations to different types of users. WHat I am thinking is to do all the common configurations in the global context and create custom contexts for nuanced config. What is IFS’s recommendation on changing contexts. can there be any implications of changing the global context? Hi @dhanikw You are following the recommended practice to manage the navigator. Please go ahead.

11 months ago

Darshana HerathHero (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error: ErrImagePull-calico-node

Hi @Darshana Herath, Sorry about the late response. This issue occurs because the JFrog Artifactory user does not have “Deploy/cache” privileges. We have had a similar issue reported by a customer and it was resolved by adding these permissions. Please open a case if the issue still exists. Hope this helps! Thank you Charith, Yes That case is mine.

11 months ago

Darshana HerathHero (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error: ErrImagePull-calico-node

Is the password wrong on user ale-pyqol8y? You get a “not permitted to deploy”, i guess you should get a authorization error, but for future reference :) If the password has special characters it need to be quoted in the ifscloud-values.yaml e.g. imageCredentials: username: ale-pyqol8y password: “#ANlXYp+d4=#” More likely It can be a problem with connection to ifscloud.jfrog.io. The k8s DNS might be malconfigured - read the remote installation documentations on how to set DNS to the customers internal DNS server.https://docs.ifs.com/techdocs/23r1/070_remote_deploy/010_installing_fresh_system/030_preparing_server/50_windows_managementserver/#set_coredns_dns_server It can also be that the customer network requires all outbound traffic to be proxied - also described in the techdoc https://docs.ifs.com/techdocs/23r1/070_remote_deploy/010_installing_fresh_system/030_preparing_server/60_install_behind_proxy/ Thank you very much for your reply. Below are some aditional informati

11 months ago

Darshana HerathHero (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error: ErrImagePull-calico-node

@Charith Epitawatta

11 months ago

AsterixSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud Remote installation pre-requisites

@Asterix Please check below and let me know if you have any questions ?https://docs.ifs.com/techdocs/21r2/020_installation/

9 months ago

Nipuni DeshaniSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

My Time Registration window not available in TEST and PREPROD

@Nipuni Deshani Could you manage to fix the issue? If so, what was the issue?

8 months ago

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Replies posted by Darshana Herath

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