Hi AshT, It was a while ago, if I remember rightly, I think we just deleted the process and resubmitted it again as IFSAPP. Sorry I can’t be of much more help. RegardsAndy
What version of IFS are you running? This should help identify why this is happening Cheers James Hi James, We are using Apps 9 ThanksAndy
Hi Uthpala, Thanks for the suggestion - I will check that out . FYI - We are using APPS 9 ThanksAndy
Hi Dario, Thanks - still getting use to this site. I have raised the question in Supply Chain.
Hi Kristen, There seems to be an issue with the statement that is made here about communication coming from the cases that the customer has with IFS. “You will either have to visit the case journal and/or received a notification that a contact note is added to the case that you created.”It is not acceptable that the customer should have to check regularly for replies from an engineer on the case. I accept that we should visit the case to add updates, but if the engineer updates a case, then the customer must be notified!It seems that since Saturday, the customer is no longer receiving notifications of changes made to the cases. This is not acceptable in any support system. Please get this rectified as soon as possible before missing notifications becomes an issue and holds up cases. ThanksAndy Purdey
Thank you SrikanthAndy
OK, I worked this one out for myself, in order for a new ifsKeystore.jks to be created, you must use a new name for your “.pfx” file. Then when you run the Reconfigure, new files are created in the keystore folder. CheersAndy
Thanks Tommy, We are good on that one!Hope I can get answers for the other components now.CheersAndy
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