Replies posted by Malin Norgren

18 Replies

rfedorchuk
Sidekick (Customer)
rfedorchukSidekick (Customer)
asked in Data Migration

Can't create a migration job

There is a basic data screen called Authorized Users. Are you added to that screen?  

7
rfedorchuk
Sidekick (Customer)
2 months ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Disable IFSADMIN account

What is the specific privilege the user needs to be granted to have this access?How is IFSADMIN able to log on if identity provider is not working. Instead of ADFS, as the user has setup, ifsadmin will login using db credentials?

2
M
Sidekick (Employee)
2 months ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

SQLTimeoutException: ORA-01013: user requested cancel of current operation

Customer has changed connect pod deployment directly in Lens, setting queryTimeout to 60. This is then being reset as soon as the pod is restarted.When i add that to the ifscloud-values.yaml, it does not change. If i add it to ifsappodata, i can see a change if i do describe on the pod, but it does not change for the connect pod.From ifscloud-values.yaml:ifsappconnect:  connectQueryTimeout: 60  queryTimeout: 60ifsappodata:  queryTimeout: 60  The routing address is using plsql address. This is being processed from the application message, and sometimes the application message ends up with the “user requested cancel of current operation” error. The messages sent in can have many different transactions in them, so it could potentially take longer than 30 seconds to run them.When an application message is processed, is it the connect pod or odata pod that is processing it? I thought it was the connect pod, which then would not have an impact if i changed the value for the odata pod.

3
U
Hero (Employee)
3 months ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS_QUERY_TIMEOUT setting

It works fine for the Odata pod. But not for the Connect pod.  From my ifscloud-values.yaml 

6
U
Hero (Employee)
3 months ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS_QUERY_TIMEOUT setting

23R1.Yes i tried that and it sets it for Odata pod. WHat about the connect pod?When i describe the odata pod, i see the 60 i added.WHen i describe the connect pod, i still see 30. Environment:      RELEASE:             23.1      SERVICE_UPDATE:      23.1.6      INSTALLATIONID:      INGDEV      DEPLOYMENTMODEL:     REMOTE      NAMESPACE:           hiimintdev      IFS_DOMAIN_NAME:     https://dus1k8s155.corpnet.ifsworld.com      IFS_JAVA_OPTS:       -XX:MaxRAMPercentage=83.0 -XX:InitialRAMPercentage=83.0 -XX:+UseContainerSupport -XX:-OmitStackTraceInFastThrow      IFS_MAX_POOL_SIZE:   50      IFS_BKG_VALIDATION:  1000      IFS_QUERY_TIMEOUT:   30 How do i get the ifsconnect pod to change to 60?

6
U
Hero (Employee)
3 months ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Extend timeout in java.sql.SQLTimeoutException

In the ifscloud-value.yaml file below settings can be added to increase the timeout.At the moment we have issues though with the value resetting to 30 (default) when a pod is restarted. Trying to solve that. ifsappconnect:  replicas: 3  connectQueryTimeout: 60  queryTimeout: 60 

2
M
Sidekick (Employee)
3 months ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ORA-06508: PL/SQL: could not find program unit being called

The routing address used looks like this: The code called: I’m wondering, where the App_Context_SYS APPLICATION_MESSAGE_ID is set. Is it set from middletier? SInce the context_ variable in this package is a global variable, could this lead to the error if two messages are run at exactly the same time? 

2
C
Do Gooder (Employee)
3 months ago
A
Do Gooder (Customer)
anphanDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error: ORA-06508: PL/SQL: could not find program unit being called

@anphan Did this resolve your error? I have a similar situation on hands at the moment.

2
M
Sidekick (Employee)
3 months ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Document Management (DocMan)

23R1 Report rule Check In To Document Management

I attached a doc where i have more details. Which logs other than what the report rule log, logs, should i look into? Any of the pods logs? Or the DevTools? 

8
Mathias Dahl
Superhero (Employee)
8 days ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Document Management (DocMan)

23R1 Report rule Check In To Document Management

It is Database. This worked before we upgraded to 23R1, from 21R2. It is not working anymore. 

8
Mathias Dahl
Superhero (Employee)
8 days ago
P
Hero (Partner)
Priyanka Cecilia VHero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Cloud 23R1 - Error while enabling BPA Custom Event and Projection Actions

@Lahirumala de Mel Hi Lahirumala,I saw your reply on the community post, I’m having the same problem in a newly created topic branch in my Release Studio where I’m upgrading to 23R1.I sent you the table result in an email.  I see in the post that Priyanka was able to resolve. I don’t know how I deploy those bpmn files though. Where do I go to deploy them?I did find them in my repository, but have no idea how to get them deployed.We are in a very urgent situation, so I could use that as a work around for now.

7
Lahirumala de Mel
Hero (Employee)
7 months ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Scheduled tasks not running after copy of DB

Ran following statement that fixed the issue:EXEC Install_Tem_SYS.Enable_Scheduler_Processes

3
M
Sidekick (Employee)
11 months ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Scheduled tasks not running after copy of DB

.

3
M
Sidekick (Employee)
11 months ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena native scan it SSO login

@NickPorter Hi Nick, thanks for your reply. Are you using Aurena Native, or the “old” apps10 app for Scan it, with the Account Manager app as well? Have you tested only on Android, or have you tried out iOS as well?

4
D
Hero (Employee)
1 year ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Login Events screen not logging

Sajith, thank you for the answer. How do i get into KeyCloak admin page?  

3
S
Hero (Employee)
1 year ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 21R2 copy TEST to DEV

These are instructions i received from cloud group, what they do in the cloud managed environments.Is this not needed?//Malin

4
S
Superhero (Employee)
1 year ago
M
Sidekick (Employee)
Malin NorgrenSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 21R2 copy TEST to DEV

Info from odata describe:QoS Class:       BurstableNode-Selectors:  <none>Tolerations:     node.kubernetes.io/not-ready:NoExecute op=Exists for 300s                 node.kubernetes.io/unreachable:NoExecute op=Exists for 300sEvents:  Type     Reason     Age                   From     Message  ----     ------     ----                  ----     -------  Normal   Killing    12m (x22 over 11h)    kubelet  Container ifsapp-odata failed startup probe, will be restarted  Warning  Unhealthy  2m8s (x659 over 11h)  kubelet  (combined from similar events): Startup probe failed: Readiness Check Status - DOWN  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current                                 Dload  Upload   Total   Spent    Left  Speed  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0100   101  100   101    0     0   2632      0 --:--:-- --:--:-- --:--:--  2657 

4
S
Superhero (Employee)
1 year ago
A
Sidekick (Employee)
avenashSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

SFTP reader issue - No Configuration was registered that can handle the configuration named com.sun.security.jgss.krb5.initiate

still same issue.Customer is on Apps10 UPD6.The issues exists in PROD and TEST, but not CLON environment.TEST and CLON is on same application server. The configurations are exactly the same in both environments. Same ftp page is being used.Still, TEST is trying to authenticate with Kerberos, but CLON is not.Caused by: java.lang.IllegalArgumentException: No Configuration was registered that can handle the configuration named com.sun.security.jgss.krb5.initiate    at com.bea.common.security.jdkutils.JAASConfiguration.getAppConfigurationEntry(JAASConfiguration.java:130)    at sun.security.jgss.LoginConfigImpl.getAppConfigurationEntry(LoginConfigImpl.java:156)    at javax.security.auth.login.LoginContext.init(LoginContext.java:251)    at javax.security.auth.login.LoginContext.<init>(LoginContext.java:512)    at sun.security.jgss.GSSUtil.login(GSSUtil.java:256)    at sun.security.jgss.krb5.Krb5Util.getTicket(Krb5Util.java:158)    at sun.security.jgss.krb5.Krb5InitCredential$1.run(Krb5

5
D
Do Gooder (Customer)
2 years ago

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