Replies posted by Thushitha Chandrasiri

305 Replies

david.harmerSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

No "Save" Button on Migrated Lobby Elements

Hi @david.harmer Can you check the Component field in the Information section at the end of the element designer ? If it is not CONFIG, change it to CONFIG, and see if the Save button is displayed.If it is even CONFIG, remove it and add it again, and see if the Save button is appeared. Best RegardsThushitha

14 days ago

AleMotaDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

I cant add a command on Customer Address Cross Reference page

Hi @AleMota In which IFS Cloud version is this ?In the latest IFS Cloud version, the new button is enabled for the Command Group for Customer Address Cross Reference List.You need to click the 3-dot icon jus below the list, as shown below. Best RegardsThushitha

15 days ago

ronhuHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Shop Order Cost Variance Report Can be downloaded to Excel

HI @ronhu ,There is no direct way to get this value into an excel sheet as a list against the shop order number, because the Shop Orders Costs overview screen also does not have a column for this Calc. Variance field. If it was there in the overview screen, you can easily export the output to an excel. As I believe, the best way to get this is to create a SQL type quick report with the desired columns against the shop order number, so that you can easily export the quick report output result into an excel.However, this field ‘Calc. Variance’ is not directly available as a column in any of the tables in the database. This field is configured as a client field. So, this needs debugging from the client level as well, to find the exact calculation performed when populating the data for this screen. After finding out that, it’s a simple task to develop the quick report including that logic. Best RegardsThushitha

14 days ago

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Items Lot/batch tracked

Hi @Patanm Go to the Shop Order Material Tracking screen and search this Part No in the Component Part field (as in the screen shot below), and hit Search. See if there are shop orders which are not closed. Best RegardsThushitha

16 days ago

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Purchase order email option from RMB menu for some suppliers

Hi @Patanm In App7.5, the Supplier Contact is there in the Misc Order Info tab in Purchase Order. See below screen shot. Best RegardsThushitha

16 days ago

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Purchase order email option from RMB menu for some suppliers

Hi @Patanm ,The supplier should have a comm method line in the supplier record with Communication Method as Email, under the Address tab, and it should be selected as Supplier Contact in the Purchase Order header. Then the ‘Email Order’ option will be enabled for the PO. Best RegardsThushitha

16 days ago

Vernon AndersonSidekick (Employee)

asked in Document Management (DocMan)

Mass Change of Document Object Connections

Hi @Vernon Anderson As I see, the best way to do that, is like below according to the steps below.01 - Get the document revisions of those document object connections02 - Disconnect (Remove) the existing objects connected with reference if the Object = ‘Activity’03 - Reconnect the correct object. All the above steps can be done through a data migration. Anyway, it’s bit of series of work to do like creating the migration jobs etc.… However, it would be the safest option than going for a data correction from backend. Best RegardsThushitha

15 days ago

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Purchase authorization error

Hi @Patanm, It seems that the user ‘SXSAVVA’ is not granted with the presentation object “frmAuthorizerPerAuthorizeGroup”.Could you kindly check the permission sets granted to the user SXSAVVA, and see if one of them granted with the above presentation object. You can search the permission set in the New Permission Set window, and see if that presentation object is granted. You can also see for which permission sets that presentation object is granted, by simply locating it in the New Permission Set screen, and selecting the RMB option “Show Grantees”. Best RegardsThushitha

16 days ago

sachini01Do Gooder (Partner)

asked in Insights (Business Reporter and Analysis Models, EOI)

The report is not populated in Aurena

Hi @sachini01 , Could you kindly check again whether it’s a SQL type quick report, or an operational report ? I’m asking because quick reports are not listed in Order Report widow. Only the operational reports (standard ones or customized ones) are listed inside order report window.Can you put a screen shot for each instance which explains the issue better ? Best RegardsThushitha

17 days ago

ewatsSidekick (Customer)

asked in Supply Chain

Delivery Note not Created after Delivering Customer Order Line

Hi Eric, Unfortunately, the behavior of considering the order type settings in the customer order flow is that, it is only considered when processing the customer order headers only (so customer order as a whole). Order type is not considered when processing any of the activity in order flow for each order line separately.Please see the screen shot below taken from IFS Online documentation which specifically mentions about it. You can consider developing a custom event with an action, to trigger the creating and printing delivery note once an order line is delivered. Best RegardsThushitha

18 days ago

JenDineenDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

creating permission sets

Hi @JenDineen The best and the most efficient way to create new permission set is to first define the list of business roles used within the company. As you have figured out, Operational Buyer, PO Authorizer, Financial Controller, AP Ledger Clerk etc.… Those will be created as end_user roles (end_user type permission sets).Then, you need to analyze and make a list of functional roles (business functions) each business role need to perform. Those can be created as functional roles (functional type permission sets). For an example, for an operational buyer, the business functions to perform would be creating and releasing purchase requisions and converting to orders (basically creating and releasing Purchase Requisitions and orders) and analyzing the purchases made. So, functional type permission sets can be made for each of the above activity, and connect them to the Operational Buyer (OP_BUYER) end_user permission set, which can be granted to the users directly. Like this, it can be e

18 days ago

SuschatuSidekick (Partner)

asked in Supply Chain

shipment handling unit structure

Hi @SuschatuWhich one of those 3 options the package label, is based on the information needed in the package label.Attached is a document which contains the purpose of each of those 3 reports, so you can get an idea on what could be used for the package label. It was taken from IFS help documentation. Best RegardsThushitha

18 days ago

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Can't save shop order

Hi, Open shop order is available, i need to close the shop order means i need to close the shop order line as well, when i am doing RMB there is no unreserved option enable to close the shop order. pls suggest further. Regards, Patan M. Hi @Patanm , Have you searched the part no in the component part no field in Shop Order Materials screen ?What is the output ? Best RegardsThushitha

18 days ago

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Can't save shop order

Hi, When i updating lot tracking in the part catalogue i am getting this below error, but all the shop order was closed against below part, can you pls why i am getting the error . Hi @Patanm ,This error does not mean, that there are open shop orders for this part. I believe it means that there are open shop orders with this part as component materials.I suggest you to check this part in Shop Order Materials screen (or a similar screen related in App7.5) for the Component Part column, and see if there are open shop orders for this part connected as component materials. Best RegardsThushitha

18 days ago

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Can't save shop order

Hi @Patanm , The original error related to the date range of the resource ID, should be because the valid date range of the resource ID connected to the work center mentioned in the error message, is not tally with the shop order date range. I can see that the start date of your shop order is 09/07/2019.So, go to the work center and select the relevant resource ID under Resource tab, and check if the Start Date is correct. If not, try changing it to a past date (before 2019), and try processing the shop order.You might have to add a new line with a suitable Start Date. Best RegardsThushitha

18 days ago

zehraeryoldasDo Gooder (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Project Modüle, R&D

Hi @zehraeryoldas , The best place to start learning and getting idea about IFS Projects module (or any other IFS module) is to refer to the IFS online documentation. It has all the process maps and their descriptions in order. You can go to IFS Cloud Documentation, and under “IFS Functional Area Modules” section, you can locate “Project Management”. After expanding it, you can find the main areas of Project Management, which are Project Planning, Project Execution, Project Reporting, Project Conclusion, etc... You can start with Project Planning I recommend. After clicking on it, you will go to the full process diagram of Project Planning, where you can drill down further into each sub processes and activities, and the About descriptions as well, where you’ll find detailed explanations of each processes. Best RegardsThushitha

19 days ago

SuschatuSidekick (Partner)

asked in Supply Chain

shipment handling unit structure

Hi @Suschatu , This is how it can be printed. But, the available options will be visible based on the data and the status. Best RegardsThushitha

18 days ago

ronhuHero (Customer)

asked in Warehouse Data Collection (WaDaCo)

m.arifSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

presentation object with lu name

Hi @m.arif , I thought you would need the presentation objects only for form, dialog and tbw type of presentation objects.If all po’s are needed you’ll exclude that where clause. Thanks,

2 years ago

m.arifSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

presentation object with lu name

Hi @m.arif ,I think you can get those details from pres_object_dic_security view.You may use the below sql query.select po_id, pres_object_api.Get_description(po_id) po_description, lu, module, module_namefrom pres_object_dic_securitywhere pres_object_sec_sub_type in ('Base View','View') Thanks,

2 years ago

Thushitha ChandrasiriSuperhero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Purchase requisitions without lines generated from MRP

Turn on history logging on the purchase requisition lines - this is typically dangerous in most instances as it can be a lot of data. But in every case like you’ve described, I’ve found it was because someone - who didn’t own up to it - was deleting the requisition lines as they were processing them. Sometimes it was because they delete the lines legitimately and combine the requisitions together, they just didn’t go back and remove the header. Other times, it was intentionally done to hide the lack of work being accomplished. I’ve not found that MRP creates empty requisitions. Thanks Shawn, I’ll try to have the customer to enable the history log. I had the doubt of users deleting the PR lines, because there were like 120 PRs without lines. I was not ready to believe a user deleting that much of PR lines manually .But, there’s a possibility I can see, as you have pointed out. Will keep this thread updated. Thanks,

2 years ago

Thushitha ChandrasiriSuperhero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Purchase requisitions without lines generated from MRP

Hi Tushitha, Do you have any warning in Background Jobs details? Or anything suspicious in MRP Action Proposals? Could it be that we are trying to generate a 0 supply qty for a PO Req Line but it fails. If you have access to the database check if you can run below SQL select * from mrp_part_supply_demand where order_no = ‘your requsition no’. To check if it has written anything there. Keep digging :-) -Mats Thanks Mats,No warnings in the relevant background job. Currently monitoring for another occasion for the same issue to happen, so that I can check whether that sql query return anything.I’ll try with the customer enabling the history logging for the deletion of the PR lines if any users manually deleting them, as Shawn has suggested. Thanks,

2 years ago

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Replies posted by Thushitha Chandrasiri

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