Is it possible that an event has been enabled? Best-
The message groups within the credit management:
Is the user in two user in two groups?
I have always created new pay orders (copied old ones) while testing outputs.
The bugs typically occur when there are conflicts in software releases. Most of our financial users utilize Business Reporter and Power BI. This resolves the need for IT Admin support of report outputs.
@ronhu are you using Business Reporter?
I am familiar with smart item coding. You are correct, IFS does not have canned capabilities to accomplish your wish. A developer can create the logic to sequence and likely there is also an app for that.
Are you utilizing credit management within IFS which includes credit notes? Many organizations use credit notes in lieu of specific invoices/orders. Separating the notes by customer establishes a credit ‘diary’.
Your business processes need to support the desired state. The terms you have used here can apply in various modules within IFS, within various industries and would need to be more specific. It is likely you can prevent unintended user consequences with permissions and effective training. Some fields can be made mandatory.
From a functional/output standpoint, it should be two pieces. The first is the output format (the data that the bank needs) and then the second is the ‘action/event’.
You can also try the API explorer.
What version are you using?
How was the data uploaded from APPS10 to IFS Cloud/APPS11?
Are you working within one company or multiple?Is the user using a filter to query that may eliminate paid/posted invoices?
Outgoing supplier invoices?
Have you checked application messages and background jobs?
Is there a posting error listed?
Have you tried controlling with income types?
I would restart the instance/session that you are in. If logged back in, you continue to get the error, I would open a case with IFS.
I am not an expert in the project area. If you cannot tie the referenced error notes to a specific action, procurement item or asset, you may need to enter a ticket with IFS. I found this link for what may be a similar error:Error in Project Connections Util Returns More Than One Row | IFS Community
Take a look at the posting control details for M40. There is likely a missing connection. If everything looks good in the posting control details, check to see if any project connections exist or are missing.
Do you have access to customer orders? If you query the customer order number, you can find the customer ID in the header of said order.
Per your screenshot, did you try the populate in the matching window?
Can you see the voucher type in the voucher type analysis? Is the user group ‘AR’ assigned to the user group in the voucher series?
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