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Replies posted by Shanaka Tennakoon

32 Replies

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PheonixDo Gooder

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Barcode/QR codes are not printed after applying UPD18 in APP10

Issue is resolved with this Bug ID 164981

PheonixDo Gooder

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Barcode/QR codes are not printed after applying UPD18 in APP10

Hi @Marcel.Ausan ,Thank you for this update. do you have the case id or any patch id solved this issue? /Shanaka @Shanaka Tennakoon @Pheonix I was working with a customer that experienced the same issue after upgrading to UPD18. It seems there was some weird Java issue on how the barcodes were rendered and IFS has provided some hotfix.

PheonixDo Gooder

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Barcode/QR codes are not printed after applying UPD18 in APP10

Hi @Pheonix ,Is your issue resolved? I’m experiencing a same issue /Shanaka

knepioskoHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud print directly on physical printer

HI @knepiosko ,---from RND ---Physical printers can not be accessed from a web page due to security reasons. Therefore we can't access and list them in the print dialog. This was the same in IFS Web client. You can print through the browner print feature but them you will have to preview and print. This is why you have the Aurena Agent running as stand alone app in the client which can access the printers and pass it to the page and when then handler the request from the page/Shanaka

duretteSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Troubleshooting Report Formatter in IFS Cloud

Hi @durette , You can try below steps Make sure that all queue used in report templates are there and started. Here the faulty report templets like BATCH2 and some others report templets were removed and only the DEFAULT report template and report queue was kept. Remove all jobs from PRINT_JOB_TAB and PRINT_QUEUE_TAB Remove all rows from REPORT_APPLICATION_MESSAGE_TAB Remove all rows from REPORT_BATCH_PR_QUEUE_TAB Restarted the ifsapp-reporting and ifsapp-reporting-ren containers Order a report and see if it works as expected. Printed the “Component Information” report to NO_PRINTOUT logical printer. All worked fine. Added the BATCH2 queue and created a new report templates and configured that to use the BATCH2 queue. Added a Logical Printer and then printed the “Component Information” report to that Logical Printer. The job errored out saying “Not mapped to a Print Agent” which is the expected behavior as Print Agents were not configured in the environment. It should wor

jzouaouiSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Print Agent Ifs Cloud

latest update IFS Fixed Version: 21.2.19 - 21R2 SU19, 22.1.14 - 22R1 SU14, 22.2.7 - 22R2 SU7, 23.1.0 - 23R1 GA, 23.2E.0 - 23R2 EA /Shanaka

LevSupunSSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

PLUGIN EXCEPTION:ifs.fnd.base.SystemException: PluginExecute Failed. OutputBinary falied printer is null- zebra printer label issue

Hi @LevSupunS , Since you already disabled the print agent it won’t start so no need to check any configuration there. The issue I can see is that the physical printer you have given in the task template is not correct. Give the ip address or the machine name(if it’s in the same network) where the socket spooler is running /Shanaka

khtdineshaDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud Import Permission Set

Hi @Piumi Rubasinghe , Can we have an answer for this? Best Regards,Shanaka

Kenneth GaddnasSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

PrintAgent not starting as a service when restarting computer

Hi @Kenneth Gaddnas , According to the F1 doc https://docs.ifs.com/techdocs/22r1/070_remote_deploy/400_installation_options/005_operational_reporting/020_install_print_agents/ print agent runs as an administrator Run the IFSPrintAgent.exe as an administrator. It is located in the root of your recently unpacked zip file. It will open as a tray app only. I’m afraid that you cannot run this as a normal desktop user @ChanakaAmarasekara any thought on this? Best regards,Shanaka

LevSupunSSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

PLUGIN EXCEPTION:ifs.fnd.base.SystemException: PluginExecute Failed. OutputBinary falied printer is null- zebra printer label issue

Hi @LevSupunS , I assume that you have missed below configuration part in report formatter. check if you have mapped logical printer and the print agent like this

LevSupunSSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

PLUGIN EXCEPTION:ifs.fnd.base.SystemException: PluginExecute Failed. OutputBinary falied printer is null- zebra printer label issue

Hi @LevSupunS , I can see that your Socket spooler is set to OFFF in ifs-printagent-config file /Shanaka

Harsha SiriwardhanaHero (Former Employee)

posted in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

INTERMEC Printers are not working with Portrait mode

this will help /Shanaka

infvenkapDo Gooder (Partner)

asked in Upgrades & Updates

Failed to load user profile in IFS Aurena

Hi @infvenkap , Did you find a solution for this? Best regards,Shanaka

Shanaka TennakoonHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

'Static Code Analyzer.. ' option is not available#GSDTECH#

Hi @Shanaka Tennakoon Static code analyzer is not supported in .report models. SCA can run only on model files and respective implementation files. RDF is a generated file so SCA is not there for RDF’s We do have provided support only for following set of file extension in Developer studio tool: client, projection, fragment, app, plsql, views, storage, plsvc, offline refer to Development Guide for more details: https://docs.ifs.com/techdocs/21r2/050_development/050_development_tools/002_developer_studio/030_reference/800_static_code_analyzer/ Hope this answered to your question Best Regards Harshini Hi @hamalk , Thank you very much for the clarification. Best Regards,Shanaka

Shanaka TennakoonHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

'Static Code Analyzer.. ' option is not available#GSDTECH#

QUESTION TASK CREATED FOR RnDhttp://lcs.corpnet.ifsworld.com/login/secured/castrw/TaskDetail.page?__ID=444540&CASE_ID=2272561&TASK_ID=400 /Shanaka

IFS_ShekharSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Scheduling Quick report for mail using Application Server Task

Hi @OrangeCloud try to execute below 2 queries in database by log in as IFSAPP(appowner) 1)BEGIN Database_SYS.Grant_All_Objects_Ial('IFSINFO'); END;2)BEGIN Installation_SYS.Grant_Ifssys(TRUE); END;

Shanaka TennakoonHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

cannot send email from Order report dialog in APP10

---------------//////// ifsapplog-IntServer1.0.log ////////////// -----------------------------------------------2021-09-10 10:47:02,220 776 INFO [Application]{ifsapp-int,null-reportformatter} ifs.application.reportingservices.impl.ExcelFormatter.renderExcelDocument(): Sending email to pankajg@oriflame.com2021-09-10 10:47:02,220 776 ERROR [Integration]{ifsapp-int} ifs.fnd.sf.j2ee.EjbMethodInvoker.invokeMethod(): Caught InvocationTargetException while calling 'renderExcelDocument' [Error GUID:a244a906-c79f-421b-a054-10d75911f420]java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at ifs.fnd.sf.j2ee.EjbMethodInvoker.invokeMethod(EjbMethodInvoker.java:814) at ifs.fnd.sf.j2ee.EjbMethodInvoker.invoke(

Shanaka TennakoonHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

cannot send email from Order report dialog in APP10

hi @ChanakaAmarasekara , from server logs found below ----------------////////// ifsconnectdebug-IntServer1.0.log //////////////----------------------------2021-09-10 10:47:02,220 776 ERROR [Integration]{ifsapp-int} ifs.fnd.sf.j2ee.EjbMethodInvoker.invokeMethod(): Caught InvocationTargetException while calling 'renderExcelDocument' [Error GUID:a244a906-c79f-421b-a054-10d75911f420]java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at ifs.fnd.sf.j2ee.EjbMethodInvoker.invokeMethod(EjbMethodInvoker.java:814) at ifs.fnd.sf.j2ee.EjbMethodInvoker.invoke(EjbMethodInvoker.java:363) at ifs.fnd.connect.executer.DynamicOperation.invokeImpl(DynamicOperation.java:204) at ifs.fnd.connect.executer.Dyna

Eugene WagerSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Print Agent Debugger Option Available? #GSDTECH#

Hi @Eugene Wager make the BATCH2 EXECUTION_MODE=InParallel and see if the issue resolved. if not this need to be investigate further Best Regards,Shanaka

Eugene WagerSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Print Agent Debugger Option Available? #GSDTECH#

Eugene WagerSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Print Agent Debugger Option Available? #GSDTECH#

@Shanaka Tennakoon, please look into this post. I originally tried to post this back on Aug. 4th, 2021 but did it incorrectly. Our customer has been awaiting our reply since that date. Hi @Eugene Wager how many logical printers mapped to this customer print agent? check if EXECUTION_MODE set to InParallel for BATCH2 queue in setup ifs connect window?

Eugene WagerSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Print Agent Debugger Option Available? #GSDTECH#

Hi @ChanakaAmarasekara , Can we increase the debug level for app9 print agent?

ChaMylesCSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Crystal Reports in Aurena: Passing Parameters.

Hi @ChanakaAmarasekara is there any workaround for this? or can we consider this as a bug?/Shanaka

Shanaka TennakoonHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

cannot send email from Order report dialog in APP10

Hi @Shanaka Tennakoon Did you check the Managed Server logs to get an idea on this error? Hi @Ragaventhan Sathananda , I have requested the ifsdump but still not received it from the customer end.

LScruggs70Do Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

SEARCHING BY GROUP OR INDIVIDUAL

Hi @LScruggs70 , If you take the Presentation object for the specific report you can search it from “Presentation Object Grants” window. here you can manage the grants for the report. for this example I have taken “Security Per User” report

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