I know this is somewhat old, but I am having difficulty with this as well trying to stand up and new Touch Apps server. I have downloaded the web deploy msi, installed it successfully (no errors and I see it listed in the “Programs and Features” applet on my server), however, it does not show up under “Management” section of the IIS site for IFS TouchApps Server . . . as it does in my other Touch Apps server? The “Customer Portal” seems to work, but mWO reports a 404 error when trying to connect. Thanks,Bob
Sorry that it has taken so long to respond to this, but we have been in the middle of a UPD deployment and investigating an Oracle upgrade. I had the end-user run the “Document Object Connection” with the Chrome DevTools running. I believe I have captured the appropriate data for diagnosing this, just don’t know what part of it to post. I am also worried that it might contain proprietary or confidential information. Here is a screenshot showing the process that took the longest (almost a minute). To be clear, this process works well in IEE, but very slow in Aurena. I also captured all of the DevTools output to a HAR file, but that has tons of text to it.here is the line referenced with the long time factor (redacted for security): "url": "https://server.domain.site.tld:99999/main/ifsapplications/projection/v1/DocumentHome.svc/GetOCTResultCount(LuName='ManSuppInvoice',KeyRef='COMPANY%3Dcomp%5EINVOICE_ID%zzzzzzzzzz')", Please let me know if more details are required and how to capture
Yes sir, I did get your information through our partner (thank you for that) but what I am still wondering, is there a way to correct the failures (either during the data pump export or the import), and not have to rebuild all database processes “post import”. This is why I referenced the Oracle document that refers to a patch, as the error described is very similar to the failed SQL referenced in our import log. I was able to correct the table name in the failed SQL and it succeeds, but what I cannot do is correct this error in the data pump. Not knowing much about the inner workings of expdp.exe or impdp.exe, I am not sure if this is correctable, unless the patch referenced will resolve this and point the SQL script to the appropriate table, (in the hope that it will also also bring in the correct arguments as your scripts layout. I have 16 database processes that are not coming across through the export/import process. This lead me to additional questions that I hope you can answer.
UPDATE: I have come to discover through my import log that the table being refenced in the “failing SQL” does not exist.CURSOR job_args IS SELECT a.job_name job_name, a.argument_position position, a.anydata_value value FROM SYSTEM.SCHEDULER_JOB_ARGS_TMP a where a.owner='appowner' and a.job_name='F1JOB_XXX'; There is a table in both my source (12c) and destination (19c) databases “SYSTEM.SCHEDULER_JOB_ARGS_TBL”, leading me to believe that this is a bug in the data pump (typo between TMP and TBL???). Further, in my Internet search, I found an Oracle Doc (# 2216347.1) that references a patch (#34194445) has a very similar error, but references a different table name “SYSTEM.SCHEDULER_PROGRAM_ARGS_TMP”, the table name “SYSTEM.SCHEDULER_PROGRAM_ARGS_TBL” also exists in both databases.Unfortunately, since I am licensed for Oracle through IFS, I do not have a support ID and am unable to download any patches.If I correct the table name in the SQL scripts and re-run them, they succeed and the
We also use multiple document repositories tied to the document classes to store files outside of the database and I feel this change is something that would cause us great pain. That being said, I would like more clarification from @Mathias Dahl on the “one physical location”. Currently, we point each class to a folder based on the company/department it is associated with, but these are separate folders beneath a single Windows share. We did this for several reasons.1.) Fear of the database growing rapidly and creating performance issues2.) Flexibility to manage retention of documents as we see fit (not bound by database rules)3.) Ability to further separate these repositories, based on company growth and evolutionPoint 3 gives me pause to reflect on how this might be impacted by the “one network share” aspect of this new direction IFS is taking. I totally support the growth and evolution of the product as we all know the vulnerabilities of simple ftp (sftp makes much more sense for t
I am also experiencing a very similar problem. Just received a new “build home” for IFS Apps 10, UPD18 from IFS, created a blank database using the single tenant Oracle 19c template for Windows, successfully ran the “Prepare database” phase using the IFS Installer, then the “Deploy Database Objects” errors out on just about every database object being deployed, the process takes hours, then fails with the memory error. This is a new install and I have not even reached the point of creating the “IFS Home”, so there are no servers to shutdown and no other instance(s) running on these servers. I know this thread is old, but hoping someone can tell me what I am doing wrong! In our situation, we have not had a “build home” (until it was delivered last week) as all IFS has ever delivered has been individual UPDs and patches. We made this request hoping to cut the time required to create new instances of IFS (not having to install each and every delivery in sequence), so my process may be inc
I too deleted my share from the server and recreated it to no avail. As a result, I have decided to start from scratch and build a new server to see where that gets me. I will keep you posted.
Based on the error above, I decided to install a working copy of IFS in order to create the file “C:\Program Files\Oracle\Inventory\ContentsXML\inventory.xml”, then discovered that I cannot install as the same name in the “inventory” file. At this point, I rename the folder that I extracted the archive to and ran the “restore_clone.cmd” with the new instance name. This time it went farther, but produced a new error message. Error: Unable to access jarfile E:\IFS\MWS\IFSTESTA\instance\IFSTESTA\mw_home.jarThis file exists in neither environment (not in the source instance, nor in the destination instance). Thank you in advance,Bob
Well . . . check that. It would appear that “restore_clone.cmd” is created only during the “create_backup” process, gets included in the archive and is subsequently deleted from IFS_HOME. I was able to copy the archive over to the new host, run the restore process, but received what appears to be an error (Test Failed) and cannot find the “mws-srv.cmd”. E:\IFS\MWS\IFSTEST1>restore_clone -instance=IFSTEST12023-08-25 09:25:07 [INFO ] Changing instance2023-08-25 09:25:07 [INFO ] Creating MW Home..2023-08-25 09:25:07 [SEVERE ] Panic message: Exception: Test failed. at ifs.application.installer.util.main.InstallMain.smokeTest(InstallMain.java:125) at ifs.application.installer.util.main.InstallMain.createMwHome(InstallMain.java:78) at ifs.application.installer.util.main.CloneMain.restoreDomain(CloneMain.java:277) at ifs.application.installer.util.main.CloneMain.main(CloneMain.java:674)Caused by: C:\Program Files\Oracle\Inventory\ContentsXML\Inventory.xml at ifs.application.installer.u
Apparently, “restore_clone.cmd” does not exist on any of my systems??? I was sure i saw this file this afternoon within my test environment, but i just searched both PROD and TEST and the file is not found. Am I missing a step here?
@Charith Epitawatta I will give it a try and let you know!
@Charith Epitawatta I have successfully created a clone backup and copied it to the destination host, but I have point I need some clarification on. Does the “IFS_HOME” on the destination host (mws server to accept the clone) need to be a working instance of IFS, or can I simply create the folder structure and copy “restore_clone.cmd” to the instance folder, then run the restore? Also, if it needs to be a working instance of IFS (i.e. IFSCLONE), do I specify a different instance name with the “-instance” switch (i.e. restore_clone -instance=IFSCLONE or restore_clone -instance=IFSNEW01)? Kind Regards,Bob
@Charith Epitawatta , thank you so much! Apparently I was using the wrong key words in my search of the documentation! I will try this right away and post the outcome shortly! Regards,Bob
@KristenGastaldo , please let me know if you see the Word document attached to this reply! Thank you,Bob
Well, since there were no replies to my post, I guess I will follow-up with my own reply. In my test environment (sandboxed AD with DC, CA, CDP and full IFS implementation), I was able to create a template in my CA to accommodate IFS and enroll my middleware server through AD. Exporting this cert (with private key) produced a cert that IFS liked (but only when I chose TripleDES-SHA1 for the encryption). I see that AES256-SHA256 is listed under cipher suites in the IFS installer, but if I choose SHA256 during the export, the cert failed the “verify” that the IFS installer offers. I would like to use stronger encryption for this connection, so hoping someone out there has used Microsoft CA with AES256-SHA256 encryption. I have attached a Word document that further explains the selections that I made during this process as well as the errors I received.
Update, after trying many other things, it would appear that when making new context mapping for new usergroups, the server cache for MobileApplication may need to be refreshed. So James was absolutely correct in that you must deactivate the device (appears as “disable app / device” when performing this step in Aurena, then mWO states it “has been deactivated”. I think my secondary problem was that this cache had not been refreshed in years and the groups were just created within the last few month. Thank you James and Dinesha!
So, upon further testing, the answer from James got me where I need to be, but I am still having problems. I had success mapping the configuration context directly to my account using the condition USER = username, but when I tried to go back to USERGROUP = groupname, it does not seem to work for the new groups I have recently created, but does seem to work for the first group we created when we launched IFS. I am wondering if I missed some steps in creating these new groups?Regards,Bob
Call of the dogs, the search is over!
Yes, I forgot to add that I have been working with IFS and that was one of their suggestions. This morning, From “Installed Apps / Devices” in Aurena, went to “Mobile User Details”, then “Navigate to Details”, clicked “Disable App / Device” and verified that the device was disabled by trying to login to mWO from device, then modified the label I had previously created, re-enabled the device and chose “Activate” from the mWO login prompt, logged in and still no updated label. Is there a different way of “deactivating” the mobile device as IFS used the work “deactivate”, but all I find is “disable”?
I did and have always run IFS installers “As Administrator”, so that was not the issue. As it turns out, our endpoint protection software was blocking the installation, yet not giving any indication locally. It was only when email alerts were generated from the endpoint protection server that this became evident. The issue is now resolved.
Given that this is a year old, I may have lost track of the outcome, but I believe that we abandoned any attempts to correct this report within “Business Reporter”, and went a different direction by developing an entirely new report through SSRS.Thank you
Thank you both for the confirmation. I had hoped to manage each context individually, but a small adjustment to my process should make this less problematic.
We have yet to deploy UPD18, but currently have Touch Apps running with Apps 10 on UPD16 for use with mWO Maintenance 10. Don’t know how much I can help, but would love to touch base with you for any collaboration possible! Thanks,Bob
I too am looking for help in creating workflow configurations that hold true for work that is processed through Mobile Work Order app connected to Touch Apps (Apps 10, UPD16), but when I try some of the links above, either the content has been removed, or I am forbidden access. We have successfully created a workflow configuration that works for Aurena, but as soon as the work gets transferred to mobile, the configuration is no longer applied. Where can we find documentation specific to work in Mobile Work Orders?
I would agree for some of our users, but in this case, I am more inclined to believe she was guided to this setting by someone else (consultant?), maybe in an attempt to correct some of the problems she was experiencing because of her slow connection. Since she changed Internet providers and does seem to be getting greater through-put, I had her turn off this setting and we will monitor for any other issues going forward.
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