@Shanuka Lashan Hi,I have checked the permission set and it looks good. Moreover other users who are assigned to the same permission set are not facing this issue.Do you know what else can cause such problem? Regards,Aleksandra
Thanks @Ieva Rituma.You were right the problem was connected to display resolutions.Regards,Aleksandra
Thanks @Rcoubrou :)Yes, you are right - the screen shots are reversed.Actually I have already deleted the 2.0 directory (due to different error messages) and this is when both users noticed these error messages. Regards,Aleksandra
Hi Adam, Thanks for the prompt answer :) Aleksandra
Hi @Dhananga JayatilakeYes, I have created a user in finance module and the Person ID is connected to Employee record.However the Employee ID is missing ( I can not find the record when I search with the Emp ID number, but I can find the employee record when I search with her name).It seems that there is a problem with the Employee ID.Do you know what can be the reason? Or where to look for it? Regards,Aleksandra
Hi @Zuha Samsudeen The employment active date has been set to 1st of April.Valid from date for the posting control is 1/1/2012. I have noticed one more thing: When I search with the Emp ID in the Employee window the result is empty: No data found. But when I search with employee name I can find the record. It seems that there is a problem with the Employee ID.Do you know what can be the reason? Or where to look for it? Regards,Aleksandra
Hi IRituma, One more question. User was granted Super Access and Admin User permission in Invoice Posting Authorizes window. Can there be any other reason, apart from technical, that he still can not see all the invoices in Posting Proposal window?He can only see the invoices where he is recepient or authorizer. Regards,Aleksandra
Hello IRituma, Both users have Super Access and both are in the authoriser chain.For one user the “multi-company” checkbox is working and for the other it is not. For ex. Both user A and B have acces to Company X and Company Y.There is an invoice numer 100 for Company X and invoice 200 for Comany Y. When user A will go to Posting Proposal window and check the “multi-company” checkbox he will see both invoices. When user B will go to Posting Proposal window and check the “multi-comapny” checkbox he will see invoice 100 for Comapny X if he is logged to Company X and invoice 200 for Comapny Y if he is logged to Company Y.He will not see both invoices even if the”multi-company” checkbox is selected. Can you think of any other permission that can be the reason for such situation? Regards,Aleksandra
Hi IRituma, Yes, both users have access to multiple companies.Both are listed as Invoice Posting Authorizes for multiple companies.The only difference is that first user is an Admin User and second user is not. Regards,Aleksandra
Hello Zuha, Under “Show invoice” option “All” is selected. Regards,Aleksandra
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