I’m currently working on a case that a particular user is unable to log on to WaDaCo via a Windows handheld scanner and he is getting an error says that "Username and/or Password Wrong". This customer is on IFS APP10 UPD9 and this user is able to access WaDaCo process through IEE client by using same Username/Password.
As per the customer, different users can also access to WaDaCo through that device. They have set SSO and ADFS authentication for logon hence, they are trying to access with the domain (USER@DOMAIN.COM).
Have you ever experienced such issue before? I really appreciate it if someone can provide me the inside and how that could happen?
Best answer by Harsha Siriwardhana
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