Best way utilize IFS NCR for 8D method?

  • 8 December 2019
  • 5 replies

Badge +2


We are trying to find the best way to utilize IFS Non Conformance Report for working according to the 8D-method. This is standard in the automotive industri and we are obliged to document according to this method. Has anyone else done this and found best practice for this in IFS?

We are thinking of a couple of alternatives:

  1. Create one action in the NCR, then create/process one CAPA for this but it doesn´t cover all the 8 steps.
  2. Create 8 actions in the NCR to represent the 8 steps in the method. Create CAPA actions for step 3 and 5 in the method if necessary. (It is a lot of steps/administration to handle each action)
  3. Create one NCR with one Capa, then create 8 actions in the CAPA.

5 replies

Userlevel 3
Badge +7

Alternative 4: Develop a Configuration (Currently implementing)


Badge +2

:relaxed:, yes thats always an alternative. Thanks for sharing the screendump. We will consider this. I think we would need to add a status on each step in the process and the person id for the responsible person. (We have the ambition to build a lobby page for the quality responsible at each department.)

Userlevel 2
Badge +7

Hi @PEBUNL i decided to use your solution but i have some questions about this customize.

Hocan i seperate the customize processes and standart ncr processes, probably u seperated with non conformance code.

The other question about the status changes. Do you executive to standart status at the "Actions" tab?

Best regards.

Userlevel 3
Badge +7

Yes, exactly. We used a couple of codes to seperate internal, supplier and customer NCRs.

I don't know how Actions are managed at the moment because I am no longer in the project.

Userlevel 1
Badge +3

We had the same issue (i.e. IFS NCR and CAPAs don’t follow the industry standard 8D approach).

We considered a Custom tab similar to that posted by PEBUNL , but ultimatly decided on a simpler way forward...

Our very basic work around was to create an 8D report in Excel, and save it as a template document in IFS Doc Man. We use a DocMan Macro so when a user create a new 8D report connected to an NCR, it auto populates some of the excel doc with data from IFS (e.g. the NCR number, date, etc).

We then update the Excel doc as we progress though the 8D process, and use a single action on the NCR to reflect the progress at a quite high level.

(i really wish IFS would provide an 8D solution out-of-the-box - maybe they’ll introduce it in a future version if enough users ask for it ;-)