Question

Part Production with Customer Approved Deviation

  • 14 January 2020
  • 2 replies
  • 125 views

Badge +1

I am curious how/if others have a working process to build/track production of parts with a customer approved deviation.


2 replies

Userlevel 6
Badge +13

Nothing particularly ground-breaking… We identify the part as “under concession” on the Inventory Part record/Revision tab

 

 

We don’t use the standard IFS Work Instruction document but use a Crystal Reports version and have added the above field to the Work Instruction.   That basically covers its track through the factory. 

 

Shipment to customer is covered by good old-fashioned QC department contacting the customer, filling in a form and telling them there’s a concession coming..

 

Linda

Badge +1

One suggestion would be using a Change Request and creating a CR Type for “Deviation”.  Then you can attach your customer deviation form and approvals, or use the approval process for Change Request to get internal sign off to actually make the change.

Then simply connect the Change Request to the shop orders or create a new custom reference field.  Or attach to Revisions table like suggested above, which would automatically create an indirect link from the CR to the shop orders based on Phase In date.

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