Question

Create Absence for Next Day database task issue

  • 19 July 2021
  • 1 reply
  • 147 views

Userlevel 4
Badge +8

Hi All

We’re running every hour a task  Create Absence for Next Day which calls Time_Pers_Diary_Util_API.Forward_Absence__ 

For unknown reason for some employees we’re getting text: Error while processing record for Company ID xxx, Employee No xxxx and Account Date 2021-07-16 : ORA-01843: not a valid month

When I tried to debug this, it’s a procedure: Absence_Registration_API.Proceed_Ongoing_Abs which actually triggers an exception.

What could be possible reason for that issue?

/Wiktor


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1 reply

Userlevel 6
Badge +7

Hi @Wiktor,

For the reported error could you please raise a case for IFS Support as further investigations required to find the cause of the oracle error.

Kindly include below details in the case you report:

Test plan/steps to replicate the issue

Is the issue available in a non-live environment

Employee details with the issue

Thank you,

Dhananga