Question

How to turn on Machine learning service in ifs cloud

  • 14 March 2023
  • 3 replies
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How to enable turn on

 

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We’d like to enable the Machine Learning Service too but for a different pre-trained model - Customer Order Automation. How do you enable the Machine Learning Service please?

Anna Sarbring
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Hi @CGMRUNAL & @Benjamin Charlton 

The URL will be provided to the customer from the the start, if they have bought use case(s) that uses the IFS Machine Learning Service. So we embed the AI capabilities within the solutions. Customers would not build anything on their own here, since we provide the IFS Machine Learning service for those purposes. 

Do you have access to a demo environment? In such case this should already have been provided (if that’s a part of the agreement).

You can read more here about the use cases and how to configure the ML Service here (for Partners): https://ifs.sharepoint.com/sites/IFSCloudProdInfo/SitePages/IFS-Machine-Learning-Service.aspx

 

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Thank you for this information, Anna. It helped us!

We didn’t have access to the video but our implementation consultant did, so I watched it.

Here’s some more that we learned (in IFS Cloud version 23R1):

  1. Navigate to the Scheduling Optimization and Machine Learning Configuration page.
  2. Add a new ML Configuration. Choose an arbitrary Configuration ID. Enter your PSO RESTful Gateway URL. You get this by downloading Remote PSO Deployment from Download Artifacts on your IFS Build Place.
  3. Enter ‘ML2.0’ as your PSO Account ID.
  4. Enter the IAM Client Secret and a password.
  5. Navigate to the Object Properties page in IFS Cloud.
  6. Filter the Property Name column by ‘%SCAN%’ to find relevant records. You should find a record with an Object LU of ‘CustomerOrder’. Edit that record to match the configuration in steps 3. So Property Value is ‘ML2.0’.
  7. You should now be able to navigate to Scan Customer Order and use it.

Here's why the above didn't work for us, in case anybody runs into the same difficulty

To perform step 2, you need to have purchased the Planning, Scheduling and Optimization (PSO) engine within the Service and Maintenance module. This is the module where you plan routes for engineers visiting customers on various sites/locations, so you might think it's a strange place to put the Scan Customer Order functionality, but that's the way it is!

Hope this helps the next person to have this question.

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