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Question

Purchase Cost not showing on customer order

  • April 8, 2026
  • 3 replies
  • 52 views

On IFS cloud the purchase cost for a customer order is not pulling through even though the part is setup as a Purchase Order direct. The part is an inventory part set to standard cost.

3 replies

Lingesan08
Hero (Partner)
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  • Hero (Partner)
  • April 9, 2026

@Lingesan08 What’s the Cost/Profit view?

Hi ​@piswpl ,

Good question 

I was referring to the cost/margin related information available on the Customer Order line (depending on the layout used). In some views, you can see cost and profit details, but I agree it’s not always explicitly called “Cost/Profit view”.

In this case, the main point I was trying to highlight is that purchase cost is not directly shown on the order line by default, especially for standard cost parts.

Happy to clarify further if needed.

Thanks


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  • Do Gooder (Partner)
  • April 8, 2026

@Lingesan08 What’s the Cost/Profit view?


Lingesan08
Hero (Partner)
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  • Hero (Partner)
  • April 8, 2026

On IFS cloud the purchase cost for a customer order is not pulling through even though the part is setup as a Purchase Order direct. The part is an inventory part set to standard cost.

Hi ​@TKUFEARGHUS ,

In IFS, purchase cost doesn’t always show on the Customer Order even with “Purchase Order Direct”.

Just check:
- Supply code is set correctly at line creation  
- Cost exists for the part (standard cost calculated)  
- Cost/Profit view is enabled  

If setup was changed, try recreating the order line.

Thanks