Question

Masking of Customer Email ID

  • 14 September 2022
  • 2 replies
  • 64 views

Userlevel 3
Badge +4

Hi,

There is a requirement from our client to mask/anonymize the Customer Email ID only at the Application/client level so that the Users are not able to view the Customer’s personal data. However, we still need the data to be present in the database so that any other functionality such as mailing Invoices to the Customer etc. are not impacted.

Personal data Management setup is masking the data both at Application as well as database level..

Any assistance in the above regard would be appreciated.

Regards

Parag Goyal

 

 

 


2 replies

Userlevel 6
Badge +15

@AccParagG did you found a solution on this matter?

Userlevel 6
Badge +15

@AccParagG it seems that Personal Data Management functionality is not really masking. It’s actually updating the value in the DB, and doesn’t store anywhere the previous value. See also below post:

What I think you could do if you really wanna be able to retrieve the values would be to setup History Log for that field if this makes sense.

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