IFS functioning very slow | IFS Community
Question

IFS functioning very slow

  • 5 August 2022
  • 2 replies
  • 33 views

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  • Do Gooder (Customer)
  • 0 replies

Our IFS system (Client 9.0.44.0 - Server 6.90.18.0) is running extremely slow.  Taking a long time to complete customer orders.  Seems worse when entering customer name and address and processing credit card payments.  What can we do for this? 


2 replies

Userlevel 7
Badge +13

Actually, we couldn't assume the exact cause without investigating the particular environment.
Could you please send a support ticket to IFS Support? then they will investigate the issue and provide a proper solution/answer.

if it is a general slowness of the environment, most probably it's due to the infrastructure-related issue.
If the slowness is only available on the customer orders, it's due to a product-related issue.
But it needs to investigate the issue to tell the exact reason.

Please log a support case.

-Kelum

Userlevel 6
Badge +13

Greetings, @rware 

 

The best option is to submit a case to IFS so that they may investigate the matter. This is the advice provided by @Kelum Pradeep Kumara 

As a last resort, I will bounce the serve in the “hope” that it will resolve the issue. However, the best advice was provided by @Kelum Pradeep Kumara above.

 

Thanks,

JL

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