We installed IFS Cloud (22R2 SU2) in environment with restricted access to internet and found out that IFS Cloud page does not works after login. Layout of the page and navigator does not looks as usual and page is unusable.
Investigation shows that IFS is fetching data (font?) from external source (https://fonts.googleapis.com/) and since all external access is disabled, page is not presented correctly. (se screenshots)
How can we fix that?
+2
Thanks for reporting, being investigated.
Hi,
We have another customer who has reported the same issue. Can you put me in the loop for the progress in this investigation?
Thanks a lot,
Caroline
Hi,
we’ve got also this issue and we need a solution urgently.
I hope that IFS will take this problem seriously.
+13
Hi,
we’ve got also this issue and we need a solution urgently.
I hope that IFS will take this problem seriously.
Yes, we are, we have a team looking at it - they have found out a possible solution and are testing it out.
Hi,
This issue should be resolved on the 22R2 Service Update 6 (availability March 16), last IFS feedback:
As per the information, IFS Planned Versions with the fix are: 22.2.6 - 22R2 SU6, 23.2E.0 - 23R2 EA, 23.1.0 - 23R1 GA.
Planned released date for 22R2 SU6 is March 16, 2023.
I will let you know if there is any changes to the plan.
Erratum,
This issue should be resolved on the 22R2 Service Update 7, last IFS feedback:
Please note that the planned version with this fix has been changed to 22.2.7 (22R2 SU7).
We will get back to you once it is finalized.
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