Question

Background job error

  • 29 November 2022
  • 1 reply
  • 96 views

Userlevel 3
Badge +10

I have a scheduled report task set up as follows:

 

 

 

One of the jobs fails every week with the following error message:

 

I cannot find the print job number it mentions, any clues please ?


1 reply

Userlevel 7
Badge +31

Hi @JannetteC,

Looks like the job has not been properly deleted from the system. 

Please login to the database as the Application Owner and check if there are any records for the given print job ID in the following tables:

Print_job_tab
Print_queue_tab
Print_job_contents_tab

If there are any records, then delete them and see if the error persisits.

Hope this helps!

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