Forum FAQs & Help

Hello Community! Let’s all get to know each other. Reply below with these details: Who are you?What’s your industry and profession?What IFS products are you using? How long have you been using them?Where are you located?And a fun fact: You can share your favorite vacation spot, favorite book, place on your bucket list, picture of your pet, etc. Anything you’d like to share!  

This article will show you how to start a new topic on our community.Note: Please use the search function on the main page first to see if your question is being discussed in an already existing topic.Finding the right place for your topicFirst, you will have to select the correct category your question is related to.Once you are in the right Category and Board, you can simply click on "Create topic" next to your profile picture: Choose if your topic is a question or a conversationDecide if your topic is a question or a conversation. A conversation is a normal discussion topic. If you make your topic a question, you can mark a reply from another user as the best answer. This will help other users who are having the same question

New to the community? Check out this presentation on how to join, create new topics, and get involved. This presentation is specifically for our customers and mentions areas of content that are not available to the general community, but restricted to customers (but may be available to partners and employees as well). Please ask any questions you might have in the comments section. If you have any issues, please email community@ifs.com.   

It could be that some people, working from home, does not have a big nice screen, and especially not multiple screens as some have at work. Some are surely working on their laptops. Something that is important then is “screen real estate.” Here is how to remove “cruft” on the screen, and how to enable full-screen mode. Enable full-screen mode by pressing F11. By default, the menu bar is hidden (which is good if you have little room on the screen). Press and release the Alt key to show it. Keep the IFS navigator hidden, and use the shortcut panel instead. Learn the keyboard shortcut Shift+Ctrl+F to show and focus the navigator filter. (press Escape to close it again) Show and hide the Attachments section using Ctrl+2 (the other context panels can be opened and closed using the numbers 1 and up.) In general, learn the standard keyboard shortcuts. If you are using a laptop, perhaps you have now mouse and are using the trac

This article describes how you can add images and videos to your post. Upload imagesYou can upload images from your pc to your post by clicking on the small photo icon in the text editor: All common file formats for images are supported (.png, .jpg, .gif)After a successful upload, you can either leave the image in the attachment, or you can choose to embed it into your post. To do so, simply enter it at the part of the post where you would like to have the image embedded. Embed videosAdding videos to your post can be done by clicking on the 3 dots in the top right corner, from there please select “Embeded media” 

This article will show you how to find and edit your profile settings on our community. You can find the Settings page here.On this page, you can change the several settings, like what you would like displayed and when you’d like email notifications, etc:Note: If you want to change your subscriptions, please visit our dedicated tutorial for this here.Should there be any questions or issues, please let us know!Regards,the Community Team

You've probably noticed that you receive an email-notification when someone replies in a topic which you have started / been active in. This is a tutorial to explain how to turn off these notifications.General settings for notificationsYou receive notifications of topics or subforums which you have selected as Favorites. Topics you have started are set as Favorites by default, but you can change this in the settings on your Profile page, found here:Note: This will not unsubscribe you when you have subscribed to an entire subforum. Should you receive notifications for new topics in a specific subforum, then you will have to visit this subforum and click on "unsubscribe" in the top right corner in the subforum overview.

Transitioning to a new company? No need for concern.Carry your IFS Community profile, along with all your hard-earned badges, to your next adventure. Simply send a message to community@ifs.com with your updated email address, and we'll promptly apply it to your account.There's no requirement to start a new account; however, feel free to refresh your profile picture and enrich your 'About Me' section whenever you wish. 😊Follow the following link to find out more on how to update “My Profile’ section. - How to update my Community profile

If you made a mistake while writing your post, or if you simply want to add more information, then you can do this by following these steps:Please go to the post which you would like to change. Hover your mouse over the three dots on the right bottom corner, and click on "Edit":Note: When you are new to the community, the time in which you can edit a post is limited to 60 minutes. Users with a higher rank have no limit for editing their posts. Should there be private information in your post which you would like to see removed, please report the topic to a Moderator. How to report inappropriate contentRegards,the Community Team

At IFS, we are committed to fostering an environment where knowledge is easily accessible and shared effectively. One of the key features that aid this mission in our IFS Community is the 'Best Answer' feature. Understanding how this feature works and its benefits can greatly enhance your experience within the community.What is the 'Best Answer' Feature?The 'Best Answer' feature is designed to highlight the most useful response in a discussion thread, allowing users to quickly identify the solution to a query. When a response is marked as the 'Best Answer,' it gets prominently displayed, making it more visible to all community members. This feature ensures that valuable insights and solutions don't get lost in the multitude of posts.Benefits of the 'Best Answer' FeatureQuick Resolution: Users can swiftly find the most relevant solution without having to read through all the responses in a thread. This saves time

How to Suggest a Best Answer to a ModeratorIf you come across a helpful reply that clearly solves the original question — but the thread author hasn't marked it as the best answer — you can suggest it to the moderators using the "Report" feature.Here’s how: Click on the three dots at the bottom right of the reply. Select "Report" from the dropdown menu. In the report reason, write:“Suggested best answer” Why this matters:Marking the best answer helps others quickly find solutions, keeps the forum organized, and shows appreciation to helpful contributors. If the original poster forgets, your suggestion helps moderators highlight quality content.Thank you for helping improve the experience fo

Discover how to refresh your IFS Community profile with ease.Please make sure you are signed in to IFS CommunityClick on your avatar Click on My profile Click on “Edit Profile” Edit “My Profile” fields.Forum Signature  -This will appear at the bottom of your posts.Once you are happy with the edits, click Save changes. Please note if you wish to update your username and/or email address please contact us at community@ifs.com and we will gladly assist you. 

How to Report Inappropriate Content to a ModeratorIf you come across a topic, content or comment that you believe should be reported, please follow these steps:Click on the three dots at the bottom right of the post. Select "Report" from the dropdown menu.     An external link was removed to protect your privacy. When to Report a Topic or Comment:Spam Advertisement Soliciting Harassment Private information (e.g., email address, phone number) Any other content that violates our An external link was removed to protect your privacy.If you're unsure whether a topic or comment should be reported, please report it anyway. A Moderator will review your report as soon as possible and tak