Question

SEPA / ISO Payment - Payment Address Error

  • 8 December 2022
  • 3 replies
  • 73 views

Userlevel 4
Badge +11

Hi,

 

When trying to create a Payment Address for SEPA or ISO20022 we keep getting the the following:

I cannot see a Field called Bank Account in this field? Any one had this issue before and know how to resolve?

Thanks, 


3 replies

Userlevel 7
Badge +21

Hi @lisa.gilesAB 

did you edit the electronic payment addresses?

Screen: Customer → Payment

 

Userlevel 4
Badge +11

@Link We get the same error when trying to create the Electronic Payment Address.

Userlevel 7
Badge +21

The marked field is mandatory and requires 8 characters.

Did you note it?

 

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