Question

query on customer withholding tax


Badge +1

Hi,

WHT is not applied when customer order invoice is created. Invoice is for 1000$

Customer paid us only 980$ after withholding tax of 20$ ( 1000$ x 2%)

What is the process in ifs to process customer payment of 980$ along with WHT of 20$? 

BR/Dinesh


3 replies

Userlevel 6
Badge +14

The WH tax must be setup on the order/customer record.    The tax code must be setup.   The customer needs linked to that WHT.

 

Best-

Christy

Badge +4

Can You please me  ‘Tax Lines’ Withholding  is disabled in customer payment screen.Even though I have made proper set up at customer level.

Please let me is there any set up is missing!!

Userlevel 7
Badge +16

Hi,

If WHT is not recoverable, and you do not need to store this info in tax ledger, perhaps just dedicated write-of code will do the job. 
 

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