Question

Posting Error in Project Invoice

  • 24 June 2022
  • 6 replies
  • 121 views

Userlevel 5
Badge +9

Hi All,

I have a project invoice created through Invoicing Plan. The invoice is in Printed status and this invoice is in Customer Invoices with errors window as well. I need to post this invoice. Can I know where the issue is ? Where do I need to check in setings?

 

Regards,

M.


6 replies

Userlevel 5
Badge +10

Hi @TopMalinG 

 

When you RMB on the invoice in ‘Customer Invoices with errors window’ and go to postings, do you see any error in the line after scrolling to right?

 

BR

Zuha

Userlevel 5
Badge +9

Hi @TopMalinG 

 

When you RMB on the invoice in ‘Customer Invoices with errors window’ and go to postings, do you see any error in the line after scrolling to right?

 

BR

Zuha

 Hi Zuha,

Thanks for the reply. There is no details in postings analysis. Below is how it shows.

 

Regards,

M.

Userlevel 5
Badge +10

Hi @TopMalinG 

In your Project invoice → tab accounting, do you see any double entries posted? 

 

Best regards

Zuha

Userlevel 5
Badge +9

Hi @TopMalinG 

In your Project invoice → tab accounting, do you see any double entries posted? 

 

Best regards

Zuha

Hi Zuha,

 

No double entries.

Regards,

M.

Userlevel 5
Badge +10

Hi @TopMalinG 

Then its advisable to log a support case to further investigate on the issue

Best regards

Zuha

 

 

Userlevel 5
Badge +9

Hi @TopMalinG 

Then its advisable to log a support case to further investigate on the issue

Best regards

Zuha

 

 

Thanks Zuha.

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