Question

Error on invoice when multiple Our Ids on Customer


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We are not able to create project invoice for MCPR if we have more than one Our ID setup on the Customer. Is this correct? We need to invoice same customer from several companies, but now we have to manually change the Our ID on the Customer, depending on which company we are invoicing from. Anyone with any experience on this? 

 

 


4 replies

Userlevel 4
Badge +7

Hi,

There have been some corrections in this area, the latest one (ref Solution ID 300120) is included in Update 16 for IFS Applications 10. Could you please confirm if you have this update installed?

Kind regards,

Johan

 

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Hi @Johan Lagerström

Thank you for your answer.

No, we are un Update 15 for IFS 10

Lisa

 

Badge +4

Hi @Johan Lagerström,

In the new Service Center, we cannot see solutions. Is it possible for you to post the description and resolution information for solution ID 300120 ?

Best Regards,

Thilanka

Userlevel 5
Badge +13

Solution id 300120. Resolution information:

“With this fix, when multiple unique our id's are defined for different companies under the our id setup of the customer, it should be possible to send the MCPR invoice without getting any errors at the External supplier invoices window.
However, If same Our ID is defined for two different companies under our id setup of the customer, this correction won't work because that is an incorrect setup.”

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