Document Management (DocMan)

SORBJAHAUSidekick (Customer)

After we upgraded to IFS10 we are struggling with slowness in our Oracle DB. We haven’t been able to pinpoint the cause of our problems. But very often (5-10 times each week), we see that the CPU goes to 100% and doesn’t let go. Every user in our company are then struggling with slowness when this happens. As an example, saving a time registration can take 3-4 minutes.Today, a restart of the DB server was necessary to get it back to normal. We have used the query below to find CPU consuming operations, and have also checked background jobs and DMBS jobs. Nothing special has been running when the problems occur, or at least nothing that helps us to conclude on a specific problem.select s.username, s.inst_id, s.sid, s.serial#, s.status, (select value from gv$sesstat natural join v$statname where name = 'physical reads' and sid=s.sid)disk_reads, (select value from gv$sesstat natural join v$statname where name = 'session logical reads' and sid=s.sid) logical_reads, (select value/100 cpu_

701734

4 years ago

Amila SamarasingheSuperhero (Partner)

asked in Document Management (DocMan)

Uploading larger files will give an error "Object reference not set to an instance of an object"

Sometimes when I upload large files via IFS DocMan I am getting the above error message. Any way to bypass this?

42489

4 years ago

Mathias DahlSuperhero (Employee)

posted in Document Management (DocMan)

Deprecation of the FTP and Shared repository types in Docman in 24R1 - a heads-up

Deprecation of the FTP and Shared repository types in Docman in 23R2 - a heads-up This post is only relevant for Remote customer installations. For managed cloud customers, FTP and Shared document repositories are NOT supported. This is a heads-up on IFS deprecating support for the FTP and Shared repository types in Docman in IFS Cloud 23R2, for complete removal in 24R1.If you have customers using these two repository types today, you should plan for migrating to Database or File Storage.If you are planning to implement this in Remote Deployment in IFS Cloud right now, you should reconsider, and use File Storage or Database.In Remote deployment, File Storage will still have support for local/external storage (outside the database) by supporting SMB/network shares. BACKGROUND Back in the day, Docman started out with support for "external" file storage via our support for FTP and Shared (folders) as the only repository types. Later, Database storage was added upon request from customers.

423376

16 days ago

AIDA LOTFIDo Gooder (Partner)

asked in Document Management (DocMan)

Digital Signature in Docman

Is it possible to make Digital Signature integrate to attached documents through third party application?

203715

5 years ago

MitDenukN

asked in Document Management (DocMan)

Add Purchase Order Attachments to the Same Email , When Print Order

Hello Everyone, There is a requirement to send Attachments with the same email of the Purchase Order’s Print Order...The mail should contain the attachments of the Purchase Order as well as the Purchase Order report.This should be happen only if the attachments are in specific document classes eg: 4600 - 4699.This should be work in Aurena as well. Please let me know if you have any idea of how to do this. Many Thanks,Denuka

175610

2 years ago

MarianneSidekick (Customer)

asked in Document Management (DocMan)

Integration IFS and SharePoint and Teams

Do anyone have information to share regarding IFS plans to implement a standard integration between IFS and SharePoint or Teams?We have plans to integrate IFS Document Management and SharePoint. Publishing Documents from IFS Document Management in SharePoint, Teams

170211

3 years ago

harshamc00Sidekick

asked in Document Management (DocMan)

Giving Document Class access to a user even for documents not attached by him or her

I need to give access to a user for a particular document classI did this using window “Document Management\Basic Data\Document Basic → Access Template tab”. i.e. Person is added to the document class and given view and edit access.After this security refresh still my user cant access the attachments done by other users. When this access is given to the user can he view documents attached in the application by other users as well?Or do I have to setup something else? Do I need to give the “Docman Administrator” system privilege to the user to do this? version: Application 10 UPD 7

15478

4 years ago

Hans AndersenHero (Partner)

asked in Document Management (DocMan)

Docman, edit with...

Hi all, Is it possible force the users to choose the application when editing a document. The equivalent to windows “open with”?

151027

5 years ago

wolfst

asked in Document Management (DocMan)

Documents save on a Shared Folder not work

Hello All!We have created a new EDM Repositore with the follow content:Document Management\Basic Data\EDM Basic → RepositoriesRepository-ID: NameDocumentclass: DEBESType: Shared folderAdress/Rep: ID from Rep.-Address and UserPfad: Q:\DEBESStatus: activeDocument Management\Basic Data\EDM Basic → RepositoriesRep Address: CompanyNameRep User: ActiveDirectory-LogIn on the serverRep Password: ActiveDirectory_Password on the serverIn the windows explorer of the IFS Application Server we also installed a network folder called “Q:\” it linked to the document server “\\Servername\”. Wie can write files via Windows to this network folder. But when we upload documents we get the following message “Failed to upload file to the file system repository [Das System kann den angegebenen Pfad nicht finden]” other this error message: “Failed to upload file to the file system repository [Zugriff verweigert]The uploaded document are still saved in the IFS-Database but not on the shared folder.What are we d

148913

2 years ago

pguptaDo Gooder (Customer)

asked in Document Management (DocMan)

IFS Cloud - Document Management

Hello,On IFS Cloud - We can retrieve documents stored on FTP path (Stored in pervious versions of IFS). But are not able to add any new document. there is no error while uploading. But where retrieving it gives error. https://ifsuat.<aaa>/main/ifsapplications/projection/v1/ManageDocuments.svc/DocIssueSet(DocClass='BRIEF',DocNo='BRIEF008664',DocSheet='1',DocRev='1')/EdmFileRefArray(DocClass='BRIEF',DocNo='BRIEF008664',DocSheet='1',DocRev='1',DocType='ORIGINAL',FileNo=1)/FileData might be having issues, or it may have moved permanently to a new web address.

140439

3 years ago

mjwildeSidekick (Customer)

asked in Document Management (DocMan)

IFS Apps 10 Document Management Documentation?

Can anyone kindly point me to where I will find the documentation for IFS Document Management for Apps 10? I am an end user (IT Manager) and quite new to IFS and am trying to get to grips with how our system is set up.I have found many pages/docs that are related to this but nothing which explains broadly how document management works and then drills down to all the details like document class management, user/group access, etc.We have a pretty basic setup from what I can see so just need something that will get me going. We have many users who need access to things like specification documents attached to inventory parts and they don’t currently have access.Many thanks,Matt

13668

2 years ago

rkierstead8Do Gooder (Customer)

asked in Document Management (DocMan)

Sending an an attached document via email

Hello, I’m trying to find a solution to help automate a few steps in the process of our customer relations. We print the packing list and BOL, have the driver sign the paperwork, and attach the signed paperwork directly to the shipment in IFS. Upon attachment of the signed documentation, I’d like to trigger an email to the customer/ customer relations team with this document. Triggering the email and dictating the path of the email is no problem, but I’m not sure how to make the files attach to an email since they are BLOBs in our database and not files on an FTP due to SOX requirements. Is it possible to attach the BLOB to an email so that the receiver sees the attached PDF?

13246

2 years ago

paul harland

asked in Document Management (DocMan)

IFS Cloud - PDF viewed in browser vs download and view

21r2, using Chrome and with Aurena Agent installed, I find that the “eye” preview icon on a document attachment opens a PDF in the browser, whereas if i go to the document and click “View” i get the standard docman download to local checkout path.What’s the reason for the difference?Is there a way to get the eye/in-browser preview elsewhere?Preview in browser:

124712

1 year ago

Mathias DahlSuperhero (Employee)

posted in Document Management (DocMan)

Would you be willing to express your opinion on IFS Document Managament here in the Community?

Hi all Docman fans,I work at IFS R&D with the IFS Document Management (aka “Docman”) functionality.Sometimes we need input from customers (“Do they use X? How? Why? When? Would they like Y?”) and the only way we have is to ask our consultant colleagues.I am thinking about trying to use IFS Community for this as well to get feedback from the horse’s mouth, so to speak.This post is just to hear how big of an audience we have here.If you are a regular user here and/or would like to participate in polls, questions etc from us, please like this post or, even better, add a comment below.Thanks!/MathiasPS. And also, if you are interested in Docman, make sure to subscribe to this part of the community.

123731

2 years ago

Vernon AndersonSidekick (Employee)

asked in Document Management (DocMan)

Document access levels in Project Access and Document Management

I have been trying a few things with both project and document access. But I have come up against what I think is a conflict between project access and document access. But here are my findings:I created a project under IFSAPP in a test environment. IFSAPP is identified as a document administrator I created another user that was not a document administrator (User 2) I did NOT add USER2 to the project access I created a couple of documents that were attached to an activity on the project as IFSAPP USER2 was NOT able to access the project at all I added USER 2 to the project access with full rights I logged in as USER2 and accessed the project successfully I could see the documents I had attached earlier BUT although I had granted the team to which USER2 belonged full access, USER2 could see that the documents existed BUT could not access them I tried as USER2 to create a document attached to the activity. USER2 could not create a document in a document class for which the user was NOT

118928

1 year ago

LindaKSidekick (Employee)

asked in Document Management (DocMan)

The message says that Aurena Agent has been successfully installed - But no Agent has been installed

Hi,This message appears when we open user settings. See attached picture.How do we solve this? I have tried to find a solution but can not find one that fits :-) /Linda

117235

2 years ago

Mathias DahlSuperhero (Employee)

posted in Document Management (DocMan)

A basic document macro to build from

Creating document macros can be easy or hard. There is however one thing that is common to most of them: we need to get hold of the path and file name of the file that was downloaded due to the file operation the user executed, be it View Document, Edit Document, Print Document or other.Below I'm sharing a small utility macro block that you can use as a base when writing macros of your own, plus a simple and generic macro block that will open whatever file that was downloaded. The code is written with Aurena/IFS Cloud in mind but should work in IEE as well.Firstly, here is the utility macro. Save the macro code connected to macro block called UTILS (or whatever, the name does not matter):' Some utility functionsPublic Function GetAttr (name) On Error Resume Next Err.Clear Dim value Dim obj value = ScriptValues.Item(UCase(name)).Value If Err.Number <> 0 Then MsgBox "Could not get attribute """ & UCase(Name) & _ """. It might be misspelled. Error: " &am

107716

10 months ago

nimesh

asked in Document Management (DocMan)

Enabling Media Attachments

Can someone please tell me how can I enable this media attachment option in another window?Example: This is now available in NCR window. I want make it visible in PO window. Where will these media files be saved in the application? Is it in the same DocMan repository or somewhere else? Thanks in advanceNimesh

10533

4 years ago

SrikanthSuperhero (Partner)

asked in Document Management (DocMan)

Bad request error trying to open Docman Attachment in IFS 10

Hi,We recently cloned an IFS 10 environment using IFS backup & restore process.We are getting the following error whilst opening attachments in the newly cloned environment.Error message The attachment is grayed outHas anyone experienced this issue before?Thanks!

10066

3 years ago

Oliver VornhederSidekick (Partner)

asked in Document Management (DocMan)

Report Rules - Check In To Document Management

With the type 'Check In To Document Management' in the report rules it is possible to create a document revision with the report when printing a report. If I configure the Document No in the property list as follows 'DocumentNo=[@CUSTOMER_ORDER_IVC_REP/INVOICE_NO];' the revision is not created. If I omit the DocumentNo property, a new Document No is created each time the report is printed. How can I implement in the report rules that a document revision is created which is revised when the report is printed again?

9933

1 year ago

BrianBloorDo Gooder (Partner)

asked in Document Management (DocMan)

DOCMAN - Upload .png/.jpg file to IFS Cloud

Hi, I am currently working on a project to simulate a signature handling process relating to customer order deliveries. The customer signs for a delivery which marks the order on the IFS Cloud 21r1 platform as delivered but I cannot use the MediaLibraryAttachmentHandling.svc and its end point [PATCH] /MediaItemSet(ItemId={x}) According to Fiddlers traffic logs ( and when a file is inserted via aurena’s UI ).There is an extension of this endpoint ‘/MediaItemSet(ItemId={x})/MediaObject HTTP/1.1’ with RAW data being passed as binary format of a .png image. There is no JSON body being attached as per the IFS API documentation. I am stuck at a point where I cannot understand how I can pass binary data in POSTMAN to this same endpoint. The API documentation isn’t providing any example other helpful instructions as to where the binary gets inserted so it can be passed to IFS’s database. When I copy the application/octet-stream used from the fiddler data, IFS returns a not supported error mess

92413

3 years ago

kibsdkSidekick (Employee)

asked in Document Management (DocMan)

Missing drag and drop in Create Document form

I am missting the drag and drop option when creating new documents in all of our nordic presales environment on 21R2 - running in Chrome. If I run in Edge it worksWondering if I am missing a setup somewhere - or if I am experiencing a bugMy Create New Document form looks like this in Chrome and like this in Edge:

92030

5 days ago

envkavitaDo Gooder (Partner)

asked in Document Management (DocMan)

Media Library

If the requirement was to upload 8,00,000 images in media library. Would it be advisable to load it in database? What is the expected growth in the size of the database? If not in media library, is the only other alternative isto store in Docman?.

9173

3 years ago

Amitesh_IFSSidekick

asked in Document Management (DocMan)

Attachment opening issue in document revision

In document revision screen in general tab while clicking on View/Edit/Print option I am not able to see the report which is checked in. but from database in EDM_FILE_STORAGE_TAB I can see the PDF report. I am getting the information message as shown in the screenshot.Appreciate any lead or help for the fix. Thanks in Advance.

91411

3 years ago

sandra.waudDo Gooder (Customer)

asked in Document Management (DocMan)

How to check out edit and check in existing document

I am trying to figure out how to take an existing document in IFS - edit it - and check it back in - have tried many different scenerios and so far none have worked. Some help would be greatly appreciated

8907

3 years ago

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Document Management (DocMan)

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