VS10 - I have customer order lines only going to Delivered State and not allowing me to invoice. The customer is Internal customer and all settings are set up as our VS8 database but all my orders in VS10 just stop at state Delivered ??
Hi
Hi
The Self Billing or Invoice Blocked is not checked on Customer Order Lines . I believe the problem lies with the migration import of Customer Order Lines as Price Source “Manual”
Could you check if Self-billing or Invoice Blocked is checked in Customer Order Lines?
Hi
As you are dealing with some, orders which are migrated from V8, I believe further investigations are needed here. I would suggest you to raise a case with IFS Global support if this issue continues.
I have carried out some investigations and I have found that the open sales orders migrated in to VS10 Test environment have imported in as Price Source “Manual” therefore Part Price/Curr is 0.00 , do you think this would have an impact on the invoicing status . I have added a part line manually and the price source populated is “Sales Part” and this order line invoiced/closed as expected.
No, on quick order flow I only get option to deliver,
I have since changed my customer order invoicing option from internal to external and I can create invoice but this is not want I want my customer to be set as.Need to understand why this does not work with Internal as previously stated all settings as per VS8
Is Create invoice option is not enabled in Quick order flow handling window?
Hi Lahiru
Yes Customer>Order>Misc Info > Invoice type is set to Normal invoice
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