Question

Issues with auto matching of Internal Invoices

  • 20 November 2020
  • 2 replies
  • 140 views

Userlevel 4
Badge +9
  • Sidekick (Customer)
  • 75 replies

Hi all,

 

Here in IFS10, we have issues with the standard task “Match Invoices with New PO Receipts” when it comes to Inter-Site Purchase Orders. Anyone else having issues with the same, or had?

 

The auto job is not returning any values, but we can do manual matching without any issue.


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2 replies

Userlevel 7
Badge +28

When we’ve had this issue, the Internal Supplier and Internal Customer accounts for both the supply site and the demand site (so two customers and two suppliers) were not properly aligned to allow the invoice matching to occur automatically.  I would check this setup first.

Userlevel 4
Badge +9

Hi ShawnBerk. 

 

Which (specific) settings are you refering to?