Hello.
When using Component Customer order on a External Services (type 6) we have the case whereby we delivered the part from inventory on the customer order and it moved to invoiced/closed as the line item was 0.00.
When i attempt to undo the delivery of the Customer Order we receive an error “Cannot undo customer order delivery for component where the item is not charged.”
What is the method to undo the delivery to get the part back into inventory when this happens?
Many thanks,
David.